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Free Salesforce-Communications-Cloud Exam Questions Dumps
Exam Code: Salesforce-Communications-Cloud | Certification Name: Accredited Professional | Exam Name: Salesforce Communications Cloud Accredited Professional (AP) Exam
Total Questions
77
Last Updated
Apr 03,2025
Passing Ratio
85% to 95%
Rating
4.9
Subjects Covered In Salesforce-Communications-Cloud Exam Questions Dumps
- Omnichannel customer engagement strategies.
- Service Cloud features and functionalities.
- Live Agent configuration and deployment.
- Einstein Bots and AI-powered chatbots.
- Digital engagement tools and their application.
- Reporting and analytics within the platform.
- Integration with other Salesforce products.
- Communication Cloud security and compliance.
- Advanced features like knowledge management and routing.
- Best practices for optimizing communication flows.
- Understanding the customer journey.
- Case management and resolution processes.
- Using APIs and integrations effectively.
- Troubleshooting common issues.
- Salesforce's ecosystem and relevant partners.
Free Salesforce-Communications-Cloud Exam Questions Dumps PDF 📕 | QA | Uploaded | Posted |
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77 | Stephan Haynes | Apr 03,2025 |