Free Salesforce Certified User Experience Designer Exam User-Experience-Designer Exam Practice Test

What should a UX Designer use to design responsively within the Salesforce Lightning Design System (SLDS)?

• JavaScript
• Material Design
• Lattice System
• Grid System

Which two would be considered responsive design best practices? Choose 2 answers

• Specify breakpoint sizes.
• Use separate URLs per device.
• Utilize pop-up windows.
• Minimize page weight.

Cloud Kicks (CK) is building a new community portal using Experience Cloud. CK’s Designer is asked to provide examples of out-of-box functionality that will make for great customer enagement. In which three Ways Could CK's customers engage? Choose 3 answers

• Endorsement of skills and expertise
• Customize page layouts
• Choose personalized branding
• Join affinity groups
• Recognize peers with badges

Cloud Kicks has requested feature enhancements as a result of user acceptance testing. In which three ways could the changes be effectively analyzed and implemented? Choose 3 answers

• Determine the change in scope and impact of each enhancement request.
• Develop and deploy all enhancement requests before going live.
• Reduce unexpected results by configuring and testing in & sandbox.
• Deploy enhancements with the feature and adjust scope accordingly.
• Create a prioritization list and perform a feasibility analysis.

A UX Designer is designing a Service Cloud implementation for service representatives who should be able to view the history of cases that a specific customer has submitted. Which hierarchy of information should the representative go through to view that list?

• All Contacts > Contact Detail > Account Detail > Case Related List
• All Contacts > Contact Detail > Case Related List > Account Detail
• All Cases > Case Detail > Contact Detail > Account Related List
• All Accounts > Account Detail > Contact Detail > Case Related List

Cloud Kicks wants to represent stages for opportunities within the sales process. Which Salesforce Lightning Designing System (SLDS) component should be recommended?

• Scoped Tabs
• Activity Timeline
• Progress indicator
• Path

A UX Designer is analyzing their Experience Cloud site, enabled for Knowledge articles, and is using the Featured Topic component to display content. Which UI configuration should be used to further individualize each featured topic?

• Add a description displayed on mouse hover further description each topic.
• Select and upload SVG Icons that represent each featured topic.
• Select and upload images that represent each featured topic.
• Add a description under the topic label further describing each topic.

Cloud Kicks (CK) wants to integrate learning in the flow of work and is considering using In-App Learning functionality. CK wants to assign learning content to employees as part of its onboarding process. Which two features could be assigned to learners? Choose 2 answers

• Trailmixes
• Trails
• Modules/Badges
• External LMS Content

Cloud Kicks’ website serves two primary authenticated audiences: suppliers and installers. Their overall experience is the same, but the presentations for the audience should have a unique look and feel. Experience Builder will used to create a unique for each audience that includes colors, image, and typography. Which out-of-the-box design approach should be recommended?

• Use custom CSS to override the default template and Theme panel styles.
• Create branding sets and assign them to each audience using audience targeting.
• Use unique sites under digital experiences for each audience and tailor the look and feel of each.
• Create a custom theme for each audience and apply it to the same site.

Cloud Kicks (CK) has an Unlimited Edition Salesforce org. CK’s UX Designer has identified that dynamic dashboards could be a useful tool to improve org usability and experience. How many different dynamic dashboards could they create?

• Up to 3
• Unlimited
• Up to 20
• Up to 10