Free Strategic Communication in Total Rewards Exam T4 Exam Practice Test

Why is it important to be aware of organizational changes when managing a communication campaign?

• Because any significant change will require a new campaign
• Because the success of any communication campaign relies upon a lack of change
• Because they may result in changes to the campaign, timeline or budget

Which statement best reflects one purpose of communication from the employer's perspective?

• Reinforce corporate philosophy, culture and values
• Provide enough information so employees are aware of the total rewards strategy
• Distribute information as quickly and at the lowest cost possible
• Ensure all employees receive the same communication at the same time

Which of the following is a qualitative method used to obtain audience data?

• Focus groups
• Benefits enrollment data
• Age and education segmentations
• Demographic data
• Focus groups

Which statement best reflects one purpose of communication from the employer's perspective?

• Reinforce corporate philosophy, culture, and values
• Provides enough information so employees are aware of the total rewards strategy
• Distribute information as quickly and at the lowest cost possible
• Ensure all employees receives the same communication a the same time

Which of the following would be most effective for communicating a complicated new retirement plan design?

• Group meeting
• Plan document
• Webcast
• E-mail

What is a tool that an organization can use to quantify the value of an employee's total rewards package?

• Total rewards statement
• Total rewards philosophy
• Total rewards strategy
• Total rewards elements

As an employer, you believe it is always a good idea to pay people for their contributions to organizational results. Which of the following plans would likely be the key component of the compensation plan?

• indirect pay
• base pay
• pay for knowledge
• performance pay

Which of the following is an objective of variable pay?

• to help retain long-service employees
• to help link individual performance to individual pay
• to help promote cost savings initiatives by employees
• to help keep labour costs down

Which statement best defines the concept of "Sphere of Experience?

• Anything that distorts the original message.
• The education level of the receiver that distorts the message
• C the perceptions of each sender and receiver that influence communication
• D The consistently revolving cycle of communication between a sender and a receiver

The circular models for communication reinforce which concept for HR professional?

• Clients meeting and work pressure may distract the receiver rom interpreting the message.
• Communication is a top-down process initiated by external vendors.
• Creating key messages is vital to the overall success of communication.
• Soliciting and receiving feedback from the receiver is a critical aspect of communication