Free Salesforce Loyalty Management Accredited Professional Exam Salesforce-Loyalty-Management Exam Practice Test

The Loyalty Administrator for Northern Trail Outfitters (NTO) insider program defines tier groups- Status Tier Group with a Fixed model and period of one year.The three tier are defined =Silver (base), Golden (next tier), and Platinum (the highest tier) Extend Expiration for this tier group is Qualifying Points Reset Date.A member joins NTO insider in the Silver tier and, after a year of engagement, gets upgraded to the Gold tier on March 16 2023.Which date would be the new Expiry date or this member after the tier is upgraded to Gold?

• December 31, 2024
• B, March 31 2024
• December 31, 2023
• March 16, 2020.

Loyalty Management enables the onboarding and managing of cross-industry program partners to increase member engagement with the Loyalty program. The consultant needs to add a program partner.Which fields are required to set up a partner?

• Name, Partnership Start Data, Industry, Status, Billing Type
• Name, Program, Program Partnership Category, Type, Billing Type
• Name, Partnership Start Data, Billing Type, Status, Type
• Name, Partnership Start Data, Industry, Status, Type

A new promotion named “Summer Sales” within the Loyalty Program will introduce program members to the promotional campaign and send email communication to the qualified members via Marketing Cloud.Which the customer Data Platform (CDP) package available, which two options will need to be performed within the org to achieve the required action with minimal configuration effort in mind?

• “Add Segments” within the “Promotion Segments” section of the “Summer Sales” Promotion
• Add the Segmented “Loyalty program members” to a new “Campaigns”.
• Create a custom report using “Salesforce reports”.
• Create a new segment within CDP.

The VP of Loyalty at Northern Trail outfitters (NTO) Retailers has decided to implement a Loyalty program to increase customer spending and improve customer lifetime value.Which two features should be configured in Salesforce Loyalty Management?

• Member Rewards and Benefits
• Loyalty Segments
• Loyalty product Pricing
• Loyalty Tiers

A loyalty Program has two existing partners, a snacks manufacture and a beverages importer. There are two new products that need to be directly associated with the respective partner products within the loyalty partner product section.The below products have been added to the system and are available under the product objects. Chocolate cookies, linked with product category snacksGreen soda from beverage importerWhich two steps should an Administrator take to fulfill task with the least effort?

• Add the partner in the lookup on the snack product
• Choose ‘’Category’’ option and map the Chocolate cookies to the partner.
• Add the partner in the Lookup on the Chocolate cookie product.
• Choose ‘’Product” option and map the green soda to the partner

What three types of vouchers can be configured in Loyalty Management?

• Promo Code
• Discount Percentage
• Fixed Value
• Gift Card
• Product or Service

A Loyalty Management Consultant recently created a new analytics app, but users cannot access the app.Which two statement correctly describes how to grant proper access on the user details page

• Assign user access to the analytics for Loyalty role.
• Assign access by checking CRM Analytics plus user
• Assign user access to permission sets for analytics for Loyalty.
• Assign the user the analytics profile for analytics for Loyalty.

A company has recently rolled out a Loyalty Program with three tiers. The company decided to offer personalized benefits based on customer behavior.How will the personalized benefits be display for each Loyalty Program member?

• On the Loyalty Member Tier Benefit Related List, linked to Loyalty Program Member
• On the Member Benefit Related List, linked to Loyalty Program Member
• On the Transaction Journal Related List, Linked to Loyalty Program Member
• On the Voucher Related List, linked to Loyalty Program member

Northern Trail Outfitters would like to encourage sustained engagement with its brand over time, the company has created a Promotion that issues a bonus reward to members who make three purchases in a single month.What type of Loyalty Promotion should the Administrator use?

• Standard Promotion
• Cumulative Promotion
• Joint Promotion
• Aggregate Promotion

An Administrator must configure a tier point reset for a Loyalty Program to occur once every two years.Which two setting does the Administrator need to consider in this scenario?

• The Loyalty tier group field is populated.
• The qualifying point reset date, period, and frequency are set on the tier group.
• The Currency type field must correspond to qualifying.
• The currency type field must correspond to non-qualifying.