Free Salesforce Loyalty Management Accredited Professional Exam Salesforce-Loyalty-Management Exam Practice Test

Due to the point of Sales (POS) system limitations, the client purchases are sent every night to Loyalty Management as transactions.What are two benefits a program gets by using Batch Management in this context?

• Tracks the status and health of batch jobs
• Process large volumes of transactions
• Load large volumes of external data coming from external systems
• Process zip files full of Loyalty Transactions coming from point-of-sales systems

A company has recently rolled out a Loyalty Program. The customer support agents need to manually adjust the points for Loyalty Program Members.On which three Loyalty pages will customer support agents be able to adjust points?

• Loyalty Program Member page
• Loyalty Program Member Related List
• Transaction Journal
• Account page
• Contact page

What are the three essential steps to establish a Loyalty promotion with Salesforce CDP and Marketing Cloud? Select three

• Transmit Loyalty Promotion Segments to Marketing Cloud
• Automatically Generate a New Individual Relationship
• Activate and Publish the Segment
• Enable Connector Settings on all the Loyalty Objects
• Enable Service Connector for Promotion Escalations.

A Consultant will need to create a new voucher definition for a new voucher, wherever the new voucher has the requirements.A total of two vouchers will be issued to the member.The first voucher has a face value of $100, and the second voucher has a face value of $200. Both vouchers must be used within three months after the first voucher’s disbursement date. The first voucher will be issued to the members over a period of a month.Which voucher definition settings will fulfill the new voucher’s requirements?

• Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Checked
• Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Unchecked
• Type: Fixed valued, Expiration Type: Period, Expiration Period: 90, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Checked
• Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: UnChecked

What three facts should the administrator consider when creating and managing member groups?

• Groups are associate with tiers.
• Accrual type transactions associated with a group can be canceled.
• Qualifying points can’t be transferred to a group.
• Vouchers can’t be issued to groups.
• Promotions can’t offered to groups.

A Customer Support Manager noticed that the customers support team’s performance decreased since the company rolled out the Loyalty Program. The customer Support Agents complain that finding information about the Loyalty Program Member takes a lot of the time.What is the standard solution to display the information regarding the Loyalty? Program Member on the case detail page?

• Create formula fields on Case Object
• Create a Screen Flow
• Embed Loyalty Member Profile Cards
• Develop a custom component

The Loyalty Analytics Base App license provides technical Consultants access to Loyalty analytics data with what limitations?

• Rows do not have an analysis limit, only licenses do
• Administrators can analyze up to 25 million rows
• Administrators can analyze up to 1 million rows
• Administrators can analyze up to 10 million rows

What three types of vouchers can be configured in Loyalty Management?

• Promo Code
• Discount Percentage
• Fixed Value
• Gift Card
• Product or Service

While designing an experiential Loyalty Program, what are the two recommended objects to be used as a best practice to track what type of activity the member has with the program?

• Loyalty Ledger & Transaction Journal
• Loyalty Member Currency & Transaction Journal
• transaction Journal Type & Transaction Journal Subtype
• Journal Type & Journal Subtype

The Member Services team wants to view the information of a member’s recent transactions and manual adjustments on the Contact record.What are the two recommendations that an IT Administrator should suggest?

• Embed the ‘Member Summary Embedded Dashboard on the Contact record
• Embed the Member Service Manager Home Dashboard on the Contact record
• Add the ‘Transaction Journals’ related list to the Contact record
• Add the ‘View Member Profile’ component on the Contact record