Free Salesforce Certified Associate Exam Salesforce-Associate Exam Practice Test

A Salesforce associate wants to connect with other Salesforce associates in their local area. Which Salesforce resource allows them to network and collaborate with others based on role and location?

• Trailblazer Connect
• Salesforce Interest Groups
• Trailblazer Community Groups

Get Cloudy Consulting currently stores information about is customers and partners in the Account object. There are a few details specific to partners that are not applicable to customers. What is the recommended way to display only the information application to each group?

• Use Account for customers and create a custom object for partners.
• Create record types on Account called Partner and Customer
• Create custom object called Partner and Customer

A Salesforce associate vwants vto learn more about converting Leads to Contacts. They enjoy learning in an asynchronous, gamified way. Which resource should they use?

• Salesforce Help
• Trailblazer Community
• Trailhead

Get Cloudy Consulting (GCC) wants to migrate to Salesforce as its business continues to grow. GCC's needs include: Communicating available products and service tio its prospective customers Improving its sales pipeline forecast and management quarterly revenue goals Offering support to customers through its website, consider for implementation?

• Service, Experience, and Marketing
• Commerce, Service, and Marketing
• Sales, Service, and Marketing

A Salesforce associate wants to quickly create an org where they can learn, practice, and develop Salesforce skills. Which type of org should they create from within Trailhead?

• Developer Edition
• Sandbox
• Playground

Get Cloudy Consulting (GCC) is experiencing significant performance degradation. What should GCC do to quickly verify if a performance incident has been reported on its instance of Salesforce?

• Ask a question on the Trailblazer Community.
• Check System Status on the Trust site.
• Open a case with Salesforce Support.

When a sales rep needs to give an additional discount for an opportunity, a manager needs to review and authorize the discount request. What should be used to lock the record before a decision is made?

• validation rule
• Approval process
• Page layout

An insurance call center is experiencing increased policy support calls which has led to long wait times and disappointed customers. Which cloud will decrease the number of incoming calls, empower customers, and increase satisfaction?

• CRM Analytics
• Experience
• Cloud Sales Cloud

Two users in the same opportunity record are seeing different fields. What is the reason for this?

• The missing fields are marked as hidden in Object Manager.
• The users are assigned different profiles and page layouts.
• The users have been configured with different Locales.

A salesforce associate is excited to find they can combine the challenge of learning new skills with the chance of winning prizes?

• Superbadges
• Quests
• Ranks