Free Certified Salesforce Sales Cloud Consultant (WI23) Exam Sales-Cloud-Consultant Exam Practice Test

The sales manager at Cloud Kicks has proposed that the consultant hold a discovery meeting with 250 employees who use Sales Cloud currently to gain information to improve adoption.Which approach should the consultant recommend to the sales manager to meet this goal efficiently?

• Ask all employees to email their ideas and feedback to the consultant.
• Send a survey to all employees asking for a list of desired changes.
• Meet with a large group of employees to listen to their feedback.

Access to Opportunities at Cloud Kicks should be restricted.Sales users should only have access to two categories of Opportunities:Opportunities they ownOpportunities that are tied to accounts they ownWhich action should a consultant take to meet the requirement?

• Set organization-wide defaults for Accounts and Opportunities to Private.
• Set organization-wide defaults for Accounts and Opportunities to Public Read- Only.
• Set Opportunity access on the role to View All Opportunities associated with the owner's accounts.

Cloud Kicks (CK), a large global organization, is rolling out a complex Salesforce Release to its staff located in offices around the world.Which approach should the consultant recommend that CK use for training this audience?

• Leverage Trailhead and documentation.
• Conduct Train-the-trainer sessions.
• Configure In-App Guidance.

After a project deployment, several bugs were identified by end users and prioritized by the project team.How should a consultant resolve these issues?

• Build out the issue resolution release in a development sandbox.
• Perform user acceptance testing (UAT) In a development sandbox.
• Build out the issue resolution release in the staging environment.

Universal Containers (UC) is going to kick off a Sales Cloud implementation project next month. In preparation for discovery workshops with the business stakeholders, the project manager has asked for a list of key topics the team wants to ask the client about prior to the workshop.Which topics will help the team get to know UC better?

• Goals, values, Initiatives, strategies, and obstacles
• Specific, measurable, achievable, relevant, and time-bound
• Budget, authority, need, and time

Cloud Kicks wants to implement a methodology to determine which current leads have the most in common with leads that have successfully been converted in the past.How should the consultant meet this requirement?

• Use Lead Conversion Reporting.
• Use Einstein Lead Scoring.
• Create Cadence Steps.

Northern Trail Outfitters has created a Complaints custom object related to Accounts. The organization-wide default has been set to Private. Only users within the Complaints Specialist public group should be able to view and edit any Complaint record.Which option should a consultant recommend to meet the requirements?

• Use Apex managed sharing to grant record access to users In the Complaints Specialist public group.
• Create a criteria-based sharing rule that grants Read/Write access to the Complaints Specialist public group.
• Set the Complaints object's default visibility to allow only the users In the Complaints Specialist public group to access the records.

Cloud Kicks (CK) recently completed the first phase of its Sales Cloud implementation. In the next phase, one factor that consultants are considering is whether any of CK's 500 sales agentsare using a mobile device or a browser to access Salesforce.What should the consultants do to efficiently analyze how users are logging in to Salesforce?

• Create a custom report on the User object.
• Review the login history on the user record.
• Create a User report and filter by Login Subtype.

Cloud Kicks wants sales reps to be able to give customers access to key files without setting up an Experience Cloud site.Which Salesforce feature satisfies this requirement?

• Email template
• File sharing link
• Chatter link

Cloud Kicks wants to release product enhancements effectively to drive user adoption and have the greatest impact on the organization and users' day-to-day functions.Which step should the consultant recommend to successfully manage changes and releases initiated by Salesforce?

• Collect input from stakeholders.
• Train end users after deployment.
• Prioritize executive requests.