Free Program Management Professional Exam PgMP Exam Practice Test

A program manager notices that one project manager tends to withdraw during important team discussions to avoid conflict.What technique could the program manager use to gain more input from this project manager?

• Institute an incentive program to create competition among the team members.
• Make the project manager share an office with a more assertive team member.
• Solicit ideas from each team member individually, giving each person a chance to express their opinions.
• Create an online message board so team members can see and respond to everyone’s ideas.

June is the program manager for her organization. Management has asked June to create a visual mapping of the program scope so that all of the key stakeholders can see all of the elements of the program scope. June needs to create what kind of document to show all of the program deliverables based on the program scope?

• Program network diagram
• Program benefits mapping chart
• Program budget
• Program work breakdown structure

What document asks the seller to provide your project with a detailed description of a project solution along with a price to complete the project work?

• Proposal
• RFP
• Bid
• Quote

Your program exists within a matrix structure. Your program has eight projects that all share resources from around the organization. You are concerned that some of the project team members may be over allocated and want to create a chart that will reflect the utilization of resources. What kind of chart can show the utilization of project team members used in your program?

• Resource network diagram
• Resource breakdown structure
• Resource histogram
• Pareto chart

Which of the following is NOT true regarding the program work breakdown structure (WBS)?

• It defines a program and groups the program's discrete work elements in a way that helps organize and define the total work scope of the program.
• It subdivides the program deliverables to work packages that are linked to the activities within the program.
• It defines all the work and only the required work for the program.
• It subdivides the program deliverables to work packages that are linked to the activities within the program.

The program director of a four-year program, estimated to require 600,000 person-days effort, notices that team morale has decreased over the last three months. The program is at a critical stage with 70% completionthrough the test phase. A number of defects are found that result in teams working additional hours. The program director requests that the program management office (PMO) gather metrics to monitor the situation.Which of the following metrics should the PMO capture on a monthly basis?

• Billable hours charged to the program, non-billable hours charged to the program, quantity of defects per full-time equivalent (FTE)
• Absenteeism rate, staff turnover, quantity of defects, total hours worked, average number of FTEs
• Amount of hours spent on rework of software coding, retesting, and on non-rework activities
• Absenteeism rate, staff turnover and leave liability

Kelly's program is slipping on its schedule. Management is worried that the program will be late and this will cost the organization several thousand dollars in fines and penalties. They've asked Kelly to use a schedule duration compression technique that will help the program finish on time. The technique that Kelly can use, however, should not add costs to the program. What duration compression technique should Kelly use in this instance?

• Crash the program
• Add lead time to the program
• Trim the program scope
• Fast track the program

What is a stakeholder analysis chart?

• It is a matrix that identifies who must communicate with whom.
• It is a matrix that documents the stakeholders' requirements, when the requirements were created, and when the fulfillment of the requirements took place.
• It is a matrix that documents stakeholders' threats, perceived threats, and communication needs.
• It is a matrix that identifies all of the stakeholders and to whom they must report to.

Your program is to construct a new condo building in Chicago. You and the project managers are working together to define the project assumptions about the program. Which one of the following is an example of an assumption for this program?

• Deadlines for project milestones
• Building codes
• A predetermined program budget
• Weather

Small changes that bypass the organization's change control procedures are called .

• Scope creep
• Lag
• Scope fault
• Gold plating