Free Certified Pega Decisioning Consultant (PCDC) 87V1 Exam PEGAPCDC87V1 Exam Practice Test

A marketer created a segment as the starting population for the outbound schedule. In Options and Schedule, she enabled the Refreshable Segment option. What does this option do?

• A refreshable segment is only populated when another segment refreshes it
• Refreshable segments must not be used as the starting population in an always-on outbound schedule
• It automatically refreshes all segments referenced by it
• It allows other segments to automatically refresh the current segment when the other segments that reference it are run

Which two of these statements are true about creating segments? (Choose Two)

• In a segment you can reference customer properties OR another segment, but not both
• A segment run can be triggered by the Next-Best-Action outbound schedule
• The list of customers in a segment can be viewed from within the segment
• When building the segment, if you want to know the count resulting from the criteria defined so far, the only way to do this is by running the segment
• The result of a criteria group can be combined with the result above it using AND and OR operators

Reference module: Analyzing customer distribution using Pega Value Finder Which two of the following statements are true about Value Finder? (Choose Two)

• Shows the distribution of under-served customers across different groups
• Identifies engagement policy conditions with bias
• Projects estimated value of the subsequent next-best-action run
• Provides recommendations to loosen strict conditions

Reference module: Analyzing the effect of business changes using Pega Scenario PlannerU+ Bank, a retail bank, completed an implementation to present Credit Card offers to customers on their self-service portals. You want to estimate the business value that the subsequent next-best- action run creates using the selected configuration. Which simulation do you run to get the required information?

• Pega Scenario Planner
• Audience Simulation
• Distribution Test
• Pega Value Finder

U+, a retail bank, does not want to offer a Gold card to customers who already have a Platinum card. Which engagement policy condition best suits this requirement?

• Eligibility
• Applicability
• Suitability

In an organization, customer actions are applicable to various business issues. What is the best way to organize them?

• Into a two-level hierarchy: Group > Actions
• Into a simple flat list including all actions
• Into a three-level hierarchy: Business issue > Group > Actions
• The business structure is organized into a three-level hierarchy
• Into a two-level hierarchy: Business issue > Actions

U+ Bank has launched a new credit card for all customers with a premium bank account. As a decisioning consultant, you need to create actions that involve the full customer life cycle: marketing, sales, and service.Which two valid actions do you create? (Choose Two)

• Credit card status
• No annual fee credit card
• 1% cash back credit card
• Credit card number

Reference module: Testing engagement policy conditions using audience simulation.U+ Bank, a retail bank, recently implemented a project in which credit card offers are presented to qualified customers when the customers log in to the web self-service portal. The bank now plans to amend its engagement policy conditions. As a Decisioning Consultant, which simulation do you run to check if the conditions are too broad or narrow for your requirements?

• Audience simulation
• Pega Scenario Planner
• Ethical Bias Check
• Persona Testing

In Pega Customer Decision Hub™, the characteristics of an action are defined by using

• properties
• logos
• plain text
• banners

U+ Bank, a retail bank, wants to begin promoting credit card offers via email to qualified customers. The business would like to ensure that the outbound run always uses the latest customer information.What do you configure to implement this requirement?

• Trigger an external ETL (Extract-Transform-Load) process
• Select Refresh the audience
• Run the starting population segment daily
• Select different audience sample with similar profile