Free BCS Foundation Certificate in Business Analysis V4.0 Exam PC-BA-FBA-20 Exam Practice Test

A company is reviewing its critical success factors and key performance indicators So far. it has key performance indicators for the followingThe time to deliver orders for products Consumer satisfaction with products Wastage in product production The qualifications of production employeesWhich area of Kaplan and Norton's balanced business scorecard has NOT been considered?

• Learning and growth
• Internal business process
• Customer
• Financial

In requirements management, what is change control?

• A process to control version numbering.
• A process to manage changes to requirements.
• A process to ensure that changes cannot be made.
• process to trace requirements.

Which of the following elements of a use case diagram is used to indicate those who expect to receive a service from the system?

• Actors.
• System boundaries.
• Users.
• Entities.

What is a purpose of Agile requirements validation?

• To ensure estimation for sprint planning is accurate.
• To ensure any requirements added to the backlog are correct.
• To ensure that requirements allocated to an iteration have been tested.
• To ensure any requirements allocated to an iteration are ready to be developed

What technique is useful to ensure that a holistic view is taken when conducting gap analysis?

• Payback analysis.
• POPIT™,
• Boston box.
• PESTLE.

Halliday Holdings is embarking on a programme to improve its customer experience On joining the programme. Natasha wants to gain an understanding of how its current brand is perceivedWhich would be the BEST source of information for Natasha?

• Independent industry websites
• The company website
• The company's organisational structure
• The company's complaints procedures

John has been working on a business case for opening up the overseas market to new products He has been asked to document the risks What SHOULD he do to ensure they are appropriately recorded? Select the TWO that apply

• Create a RAID log
• Document the source of each risk
• Identify an owner for each risk
• Provide justification or each countermeasure identified
• Impact assessment of each countermeasure identified

Which of the following lists only includes stakeholders shown on the stakeholder wheel?

• Regulators, Compliance, Owners.
• Competitors, Customers, Partners
• Competitors, Consumers, Providers.
• Contractors, Partners, Suppliers.

On joining a new company. Sara spent time reviewing the company's organisation chart She was particularly interested in the sponsor of the project she is joiningWhat is Sara LIKELY to have learnt about the sponsor from this? Select the TWO that apply

• Their position in the company hierarchy
• Their span of control
• The culture within their team
• The scope of their responsibilities
• Their preferred management style

Which of the following is a KEY principle of Business Analysis?

• Present options not solutions.
• Understand the symptoms of the problem being defined.
• Focus on requirements definition only.
• Integrate IT changes together with project requirements to improve efficiency.