Free BCS Practitioner Certificate in Modelling Business Processes Exam MBP18 Exam Practice Test

ACOMP buys in and then re-bands electronic products for various markets, including selling on to the selling on to other wholesales. It finds that business processes need to be adapted to new circumstances in multiple markets very quickly. Recently, ACOMP has investigated what might help it adjust its internal processes more quickly. Which of the following would be MOST useful in helping ACOMP achieve this quick adjustment?

• Harmon’s organizational model.
• The POPIT model.
• Value chain analysis.
• Standardised process modeling notation.

Thomas is the secretary to the managementboard of a large oil company.He is preparing the papers and chasing up the actions from the last board meeting.Board meetings take place quarterly and always include the collation of monthly sales performance figures, an overview of operating costs and a review of market conditions. As Thomas is pulling the sales figures together, he receives a phone call from the finance director who tells him that recent government changes to the export tax rate will mean that operating costs will need to be amended before they are presented to the board Which type(s) of business event is/are NOT present in this scenario?

• Internal
• External
• Time-based.
• Internal and external

A trainee business analyst wishes to clarify what is meant by a task level description within the business process hierarchy. Which of thefollowing is a task level description?

• The customer finds the products they want on the company's website and places an order
• The organisation has an online channel, so customers can order directly from its website.
• The order is fulfilled by the company's Logistics team based at its central warehouse
• A Logistics team member uses a picking list to locate and pick each item on the order.

The owner of a shop is taking a telephone order from a customer for a new vacuum cleaner. He needs to take and confirm customer details in this ordering process. As part of this, he enters the customer details onto a system. What does the entry of the customer’s name, address andcontact numberrepresent?

• Event
• Process
• Step in a task
• Task in process

An assessor for an examinations board has been asked to re-mark the examination script of a candidate who has appealed against a failing grade. To remark the script, the assessor has to log on to the examinations board's secure examination marking system held on its server. Once in the marking system, the assessor enters the candidate number (given to her by the examinations board) and downloads the script. She then marks the script. annotating each question with comments and the marks gained. Once completed, she indicates that the script is fully marked and uploads the script back into the marking system. She raises an invoice for the re-marking and sends this to the examination board, who pay her one month later The following all describe actions: a) Log on to marking system. b) Download script c) Mark script. d) Upload script e) Raise invoice. Which of these actions are tasks in the scenario?

• b, c and d
• a, d and e.
• a and b.
• c and e.

A classic car racing club has regular race days.A business analyst has produced a series of 'to-be' business process models, showing re-designed tasks and process improvements these redesigned tasks and processes include: - Monitor race positions The real-time display of race positions and lap times. - Inspect cars Cars need to comply with racing regulations and experts are required to inspect cars both beforeand after a race - Restrict accessto the cars and the pits needs to be restricted to selected people and these access restrictionsneed to be enforced - Comply with data protectionlegislation.All proposed record management systems must comply withgovernment regulation concerning data storage and access. Which of these is a functional requirement of an IT solution?

• Monitor race positions
• Inspect cars.
• Restrict access.
• Comply with data protection legislation

As part helps disadvantaged child, It works in partnership with local education authorities and health services to supported those children who need it most. The charity has 5 trustees, 27 full-time employees and 33 volunteers. As what will the volunteers be shown on an organsation model of the charity?

• Part of the environment.
• Supplier
• Customer
• Process

Currently, all training offered by a company is delivered through classroom-based courses. The companyrecognizes that there is a need to offer a broader method of instruction. Such a change will enable company to return its market share and grow its customer base. The proposed solution, driven by the IT department, will offer courses delivered over the web and ‘on demand.’’ this will include supported videos, games and quizzes. All courses will be accredited by examination bodies and sample exams will also be offered online. Student will be able to make online notes as needed and back these up. 10 guard against accident loss. The following have been identified on ‘to-be process models: a) Watch Video b) Create quiz c) Accredit course. d) Undertake sample examination. e) Backup Which of these would be considered as functional requirements relating to student use of the proposed IT system?

• B, c and e.
• a and d.
• a, c and d.
• b and e.

When ordering goods from an online shop, a customer is given a choice of delivery methods. If the customer lives within certain qualifying locations, they can select same day delivery for an extra cost. Request of location the customer can choose to have their order delivered to their home for a change of £2 select a weekend delivery to their home for £6, or choose to have their order delivered to a local store to collect, which is free. Purchase of large products are dealt with by a separate delivery service, so customer are contacted once their order has been placed to arrange special delivery. What are the input for the task select delivery type?

• The customer's preferred delivery day and the customer's location
• The customer's location and the customer's preferred delivery day
• The products the customer has bought and the location of the local store
• The products the customer has bought and the customer's location

An organisation has an internal core IT section that delivers the infrastructure service to meet business demand. Application management is delegated to individual branches, which are located workwide. However, these application have to take into account infrastructure constraints. On the recommendation of the business analyst, the IT director proposed a standard approach to business process documentation. What will be then MAIN benefit of this approach to the organization?

• Condition service implement: graphical notation will facilitate better understanding of performance bottlenecks.
• Demonstration of best practice: showing standards that all other units should follow to achieve quality target.
• Facilitate expansion: Core IT can take workwide responsibility for application management to ensure the integrity of working practices.
• Efficient operation: standard notation will ensure the efficiency and effectiveness of worldwide processes.