Free Microsoft Dynamics 365 Fundamentals Exam MB-901 Exam Practice Test

You are a consultant working with a company that sells sporting equipment. The company uses Microsoft 365 and Dynamics 365 Sales.You need to recommend tools that integrate with Dynamics 365 Sales and improve file collaboration.What three tools should you recommend? Each correct answer presents a complete solution.NOTE: Each correct selection is worth one point.

• Power BI
• SharePoint Online
• OneDrive for Business
• Microsoft Teams
• Power Automate

A manufacturer of industrial machines creates hands-on training for users.You need to recommend a technology that overlays the machines with images while users work on the machines.Which technology should you recommend?

• virtual reality
• mixed reality
• artificial intelligence
• IoT

A company uses Dynamics 365 Sales. You plan to use Power Apps to create a canvas app that allows sales team members to enter data for customers, leads, and opportunities.Sales team members must be able to enter the information from desktops, laptops, tablets, and mobile devices. All salespeople need access to the same forms, views and reports.What is the minimum number of Power Apps that you must create?

• 1
• 2
• 3
• 4

A company uses Dynamics 365 Human Resources.You need to ensure that workers can document their own performance relative to goals.Where should you direct the workers?

• Personnel management page
• Compensation management page
• Performance goals page
• Employee self-service workspace

An interior design company uses Dynamics 365 Layout to show clients what furniture could look like in their space.Clients send files that represent the layout for their homes or offices. A specific client has a subscription to use Microsoft Office 365 apps.You need to obtain a file from the client that can be imported into Dynamics 365 Layout.Which type of file should you ask for?

• Microsoft Excel
• AI Builder
• Microsoft Visio
• Microsoft Planner

What are two benefits of implementing Dynamics 365 Customer Service online instead of on-premises?Each correct answer presents a complete solution NOTE Each correct selection is worth one point.

• direct SQL access
• easily scalable
• latest releases
• upfront costs only
• intranet dependent only

A construction services firm plans to standardize financial and payroll functions including the capability of adding project timesheets to track work and costs tor community improvement projects. You need to recommend a solution for the company. What should you recommend?

• Power Platform
• Dynamics 365 Human Resources
• Dynamics 365 Finance
• Dynamics 365 Supply Chain Management

A company uses Dynamics 165 Customer Service.The service team handles a large number of calls for common service requests. The company wants to provide customers a self-service option to reduce the number of service calls.You need to recommend a solution for the company.What should you recommend?

• Power Virtual Agents
• Customer Service Insights
• Sates Insights
• Customer Insights Power Virtual Agents lets you create powerful chatbots that can answer questions posed by your customers, other employees, or visitors to your website or service. These bots can be created easily without the need for data scientists or developers. Some of the ways that Power Virtual Agents bots have been used include: COVID-19 infection rate and tracking information Sales help and support issues Opening hours and store information Employee health and vacation benefits Common employee questions for businesses Power Virtual Agents is available as both a standalone web app, and as a discrete app within Microsoft Teams. Most of the functionality between the two is the same. However, there might be different reasons to choose one version or the other based on the ways you want to use Power Virtual Agents.

A company needs visibility into the frequency, number, and types of calls they receive at their customer support center.You need to recommend a solution for the company.What should you recommend?

• Data Manager
• Customer Service Insights
• Relationship Analytics Topic 3, Describe model-driven apps

You work for a large multinational corporation.You must implement a solution that can manage manufacturing processes and customer sales order functions for your company.What should you implement?

• Dynamics 365 Business Central and Dynamics 365 Customer Service.
• Dynamics 365 Supply Chain Management and Dynamics 365 Commerce.
• Dynamics 365 Supply Chain Management only
• Dynamics 365 Business Central only