Free Microsoft Dynamics 365 for Marketing Exam MB-220 Exam Practice Test

You need to create a customer journey for a global campaign related to the latest Contoso course offerings. All operating regions need to be covered.Based on best practices, how many customer journeys and marketing emails do you need to create?

• 4 marketing emails and 4 customer journeys
• 5 marketing emails and 5 customer journeys
• 2 marketing emails and 2 customer journeys
• 1 marketing emails and 1 customer journey

In order to follow recommended guidelines, you will need to synchronize only those entities that are necessary to meet ProseWare's business objectives.In addition to the typical entities synced automatically (contact, accounts, events, interactions, etc), which two additional entities will ProseWare need to enable for synchronization? Each answer represents a partial solution.

• Invoices
• Work Orders
• Differentiator
• Cases

You are a Dynamics 365 functional consultant for Contoso Ltd. Because of recent policy changes, the marketing team needs to update the privacy policy banner text and URL.What should you configure to implement these updates?

• the Marketing Data configuration
• the Application Management settings
• the Default Marketing settings
• the Landing Page settings

Your company currently has a customer journey that is running.You have been tasked with making changes to the template without interrupting the customer journey.Will you be able to accomplish this task?

• No. The customer journey template is locked for editing while it is Live, Editable.
• Yes, if you set the customer journey as Stopped and modify the template.
• Yes, if you set the customer journey as Live, Editable and modify the template.
• No. The customer journey cannot be edited without being at least temporarily stopped.

You are a marketing professional who needs to create a new field for a marketing page.You want some text to be in the field when the customer opens the page so that they have an idea of what to enter.Which field should hold this ''ghost text''?

• Label
• Prefill
• Default Value
• Placeholder

Note: In this section, you will see one or more sets of questions with the same scenario and problem. Each question presents a unique solution to the problem, and you must determine whether the solution meets the stated goals. More than one solution might solve the problem. It is also possible that none of the solutions solve the problem.You are a Dynamics 365 functional consultant for Contoso Ltd. Contoso has multiple Facebook pages for products and services. Your marketing team has issued a help ticket stating that their Facebook Marketing posts have stopped working as of yesterday.Solution: You enable social media in the default marketing settings to resolve the ticket.Does this meet your goal?

• Yes
• No

Your marketing department needs to create a simple Customer Journey, to send marketing emails to female wine enthusiasts, over 40 years old, who live in Europe.How should you define who to include in this Customer Journey?

• Create a Dynamic segment.
• Edit the contacts in your database.
• Create a Segment Type.
• Create a Static segment.

Note: This question is part of a series of questions that present the same scenario. Which question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.Your marketing team is asking you questions about how marketing emails can be used for the campaigns they wish to launch.You need to explain how these types of messages differ from the person-to-person messaging they already use in order to correctly help your marketing team to understand the difference between Traditional Emails and Marketing Emails.Solution: You tell the team that results as click-thrus, opens and forwards are recorded for Traditional Emails.Does this meet the goal?

• Yes
• No

Your marketing department has determined that they want to create a Customer Journey that will target marketing contacts that have visited your website in the past 12 months.Which type of marketing segment should you create?

• Profile Segment
• Interaction Segment
• Landing Page Segment
• Customer Insight Segment

You are a functional consultant in the midst of configuring Dynamics 365 Marketing for an event.Your manager gives you a list of sponsors and their items. You need to record the information in the system.What should you do?

• Create the sponsors in Accounts, and add their items in Equipment. Then, add the relationship into the event.
• Create the sponsors in Events Sponsorships. In Sponsorship Type, select Equipment and add their items as the details.
• Create the sponsors in Accounts, and add their items in Products. Then, add the relationship into the event.
• Create the sponsors in Events Sponsorships, and add their items in Sponsorships Articles.