Free Managing Teams and Individuals Exam L5M1 Exam Practice Test

Describe FIVE types of power that a stakeholder may have and compare how they may interact with the procurement department (25 points).

Explain the ‘2 factor hygiene theory’ of motivation and how this can affect the motivation of employees within an organisation (25 points).

Describe 4 reasons why groups may form within an organisation. (25 points).

Buttons Ltd is a clothing manufacturer. It began as a very small enterprise but over the last 3 years it has grown and has become very successful. The company has decided it needs a dedicated procurement and supply chain function to help source materials for its clothing. Describe the scope of the procurement and supply chain function (10 points) and explain what knowledge, behaviours and skills will be required by those recruited to work in the department (15 points).

What is meant by intrinsic and extrinsic motivation? (10 points). Describe one theory of motivation (15 points).

What is meant by ‘alienation’ at work? (5 points). Describe 5 factors which can cause this (20 points).

Discuss 3 main sources of conflict that may arise within a group (15 points). What positive and negative outcomes may arise from conflict? (10 points).

What is a ‘psychological contract’? (5 points). Discuss the factors that can influence this and how an employer can protect the psychological contract from being broken (15 points)

Zarah is the Head of Procurement at a hospital. She feels that the Procurement Department is understaffed and due to the large volume of work she has decided to put together a business case to recruit one additional Procurement Assistant. Explain the process Zarah should complete in order to create this Business Case. (25 points).

Describe the key principles of the Taylorism school of thought on Management (20 points)