Free Team Dynamics and Change Exam L3M4 Exam Practice Test

‘A person who is reliable in seeing a task through to the end’. Which of the Belbin team roles is being described here?(An easy one – perhaps too easy)

• Implementer
• Shaper
• Completer / finisher

The creation of the internet / world wide web is an illustration of what kind of turbulence within the environment?

• Technological
• Market
• Competitive

Giving employees the right to make modest decisions in an independent and self-directing way, on behalf of the organisation. Trusting employees to do the right thing, for example, when faced with a customer complaint.

• Entitlement
• Empowerment
• Endowment
• Endorsement

Which one of the following is very commonly seen as being the primary role of the procurement function (especially by those outside the procurement function)?

• And yet on many occasions, it should not be the primary focus.
• Cost reduction
• Sourcing new materials for products under development
• Developing deep relationships with long-term suppliers of key goods and services
• Participating in international procurement conferences and developing staff

Peter Scholtes identified ten behaviours (have you noticed ho it's always ten, never nine or eleven?) which commonly create problems in teams. Which are the three out of the four shown, which are genuine Scholte terms to describe these undesirable behaviours?

• Feuding
• Plops
• Jousting
• Wanderlust

A team should be a xxxx unit, rather than a collection of individuals’. Select the three words which fit best.

• Combative
• Co-operative
• Cohesive
• Collaborative

Thinking of the cultural web (Johnson and Scholes), which of the following refers to the idea that past events will be recurringly discussed and kept alive by current employees telling newcomers, reinforcing certain aspects of culture?

• Rituals
• Stories
• Power structures
• Organisational structures

Thinking about the PESTEL model, under which category would climate change most suitably fall?

• Environmental
• Legal
• Economic
• Socio-cultural

Workers are naturally lazy. They lack ambition. They must be controlled.

• Theory X
• Theory Y

A xxxx team is a group of individuals brought together into a single team from different areas of the organisation.Select one which best replaces xxxx.

• Cross-stitch
• Cross-organisational
• Cross-functional
• Cross-training