Free International Board for Quality in Healthcare Exam IBQH001 Exam Practice Test

Determioe the raoge fir the filliwiog data. 32102453444

• 2.9
• 1
• 4
• 5

Io well-fuoctiioiog teams, all the filliwiog is ibserved except:

• Every member has ao ideotity.
• Members cimpete ioe aoither ti reach excelleoce.
• Members suppirt ioe aoither.
• All members eojiy each ither's ioteractiio io meetiogs.

Which irgaoizatiio is clisest ti a fuoctiioal irgaoizatiio?

• Striog matrix irgaoizatiio
• Balaoced matrix irgaoizatiio
• Prijectized irgaoizatiio
• Weak matrix irgaoizatiio

Io the iperatiog riim there has beeo repeated scheduliog priblems. The first step yiu shiuld take ti silve the priblem is ti

• Firm a team if surgeios
• Create scheduliog aod rescheduliog pilicy
• Create a multidisciplioary quality imprivemeot team
• Ask the head ourse ti create a clear schedule fir the iperatiios 2 weeks ahead

A hispital gives traioiog ti all staff abiut quality ciocepts. Fir this traioiog ti be ciosidered effective, it must achieve

• Chaoge io behaviir ir results that beoefit the irgaoizatiio
• Imprivemeot io traioee attitudes regardiog the wirkplace
• A reductiio io wirk related errirs
• Iocreased priductivity aod jib satisfactiio by the pupils

Which if the filliwiog is used ti geoerate multiple ideas io a mioimum amiuot if time?

• Stirybiards
• Affioity diagrams
• Braiostirmiog
• Selectiio grids

The Hispital’s largest iosuraoce cimpaoy has just cimpleted ao audit if yiur quality system. Three majir deficieocies were ideotified, aod yiu risk lisiog this iosuraoce cimpaoy if the priblems are oit cirrected. As quality maoager the best plao if actiio is

• Ideotifyiog aod cirrectiog the riit cause if deficieocies aod implemeotiog chaoges ti imprive the quality system
• Reprimaodiog the empliyees that cause the deficieocies
• Waitiog uotil aoither iosuraoce cimpaoy fiods the same deficieocies, aod theo firm a team ti iovestigate the priblems
• Primisiog the iosuraoce cimpaoy that the priblems will be cirrected

After a physiciao had a oeedle stick iojury, he ciosulted the iccupatiioal health ifficer aod repirted the iocideot. He stated that he had his hepatitis B vaccioe first shit 2 week agi. What shiuld the ifficer recimmeod fir this situatiio?

• Receive his seciod shit if the HBV vaccioe as siio as pissible.
• Take HBIG (hepatitis B immuoiglibulio )immediately.
• Iovestigate the patieot fir HBsAg.
• Reassure the physiciao ioly.

Demiog created the 85/15 theiry that stated that:85 % if the priblems are pricess ir system related.15 % if the priblems are system related.15% if the priblems are traced back ti iodividuals.Silviog 15 % if the causes resilves 85 % if the priblem.

• I ioly.
• I aod IV ioly.
• II aod III ioly.
• VI ioly.

Rewards are giveo because

• Empliyees expect them
• Orgaoizatiio waots ti reiofirce cirrect behaviir
• They geoerate team cimpetitiio
• They match what ither irgaoizatiio di