Free Salesforce Financial Services Cloud (FSC) Accredited Professional (AP) Exam Financial-Services-Cloud Exam Practice Test

A Financial Services Cloud (FSC) administrator is setting up a permission set for Actionable Relationship Center. Which license should the administrator select on the Permission Set setup page?

• FSC Standard
• FSC Basic
• OmniStudio
• FSC Extension

An investment banker is looking to take detailed meeting notes and share them easily with his colleagues while specifying confidentiality and meeting attendees. Which Financial Services Cloud feature should a consultant recommend in this scenario?

• Notes
• Events
• Engagement Interaction
• Interaction Summary

Lake Tahoe Bank is evaluating Financial Services Cloud to help them deliver a customer-centric view. They currently have a heavily customized Salesforce implementation with a product-centric design. Lake Tahoe Bank wants to make sure planned changes have a minimal impact on users during implementation. What is the recommended approach for implementing Financial Services Cloud at Lake Tahoe Bank?

• Implement Financial Service Cloud in a new org (Green Field) and redesign business capabilities in Ihe new org.
• Implement Financial Service Cloud in a Trial org and convert the Trial org to production org.
• Implement Financial Service Cloud in the existing org (Brow Field).
• Implement Financial Service Cloud in the existing org's Sandbox and then deploy to production org to mitigate the end-user impact

Lake Tahoe Bank has duplicate client records in their current CRM system because they come from a different systems of record. Any changes made in Salesforce should be updated in the source system. What can a Salesforce Administrator do to help bankers get a consolidated view of the individual in the Financial Services Cloud?

• Leverage Financial Services Cloud Relationship Groups to link duplicate client records and create a consolidated view.
• Implement deduplication rules in Salesforce and let the integration handle the updates to the source system.
• Create a custom Person Account hierarchy to link duplicate client records.
• Create custom components to provide a single view of the client.
• Link individuals using related contacts to link duplicate client records

A financial services company is migrating a legacy customer relationship management system to Financial Services Cloud (FSC). The company is requesting that its consulting partner introduce specific customer interaction features mapped to its business processes. What should the consultant consider when introducing the FSC features?

• If there is a business process for tracking the customer life events and milestones, and timely reminding of opportunities, the Action Plan component is recommended to use.
• If there is a business process for limiting role-based data visibility, the Interaction Summaries component is recommended to use.
• If there is a business process for taking detailed notes for client meetings and adding action items, the Action Plan component is recommended to use.
• If there is a business process for showing common interests and needs across the company's clients, the Interaction Summaries component is recommended to use.

When importing records from a system outside of Salesforce, which ID should be used to prevent the data import from creating duplicates?

• User ID
• Data Load ID
• External ID
• Org ID

Which three related lists are visible within the Actionable Relationship Center associated with the Account object?

• Household Financial Accounts
• Cases
• Client Financial Goals
• Financial Holdings
• Notes and Attachments

In Financial Services Cloud, what is the criteria for commas and symbols to be displayed correctly on the Financial Account Summary component?

• User currency must match org default currency.
• Account currency must match org default currency.
• User's locale must match user's currency.
• User's locale and language must match user's currency.

Cumulus Bank has branches in multiple countries that are required to report in local currency, while the corporate headquarters office wishes to see reports in a single currency (the corporate currency). Which solution should a consultant recommend to meet these requirements?

• Set the default currency for head office and have the regions download their reports to Excel and convert them manually.
• Use a third party from AppExchange add-on to implement currency conversions.
• Enable multiple currencies and advanced currency management, and set a corporate currency for the corporate headquarters office.
• Allow users to set their preferred currency in their profile and design reports that convert currencies for the user running the report.

A wealth management firm is looking to start tracking its clients' hobbies for marketing purposes in Salesforce. Which Financial Services Cloud feature is most suitable for this?

• Interest Tags
• Alerts
• Topics
• Engagement Topics