Free Salesforce Certified Experience Cloud Consultant Exam Experience-Cloud-Consultant Exam Practice Test

Northern Trail Outfitters has an Experience Cloud site using the Customer Service template. They have noticed that many questions take a long time to receive a response or go completelyunanswered.Which functionality would allow questions to get internal visibility?

• Enable Escalate to Case.
• Limit the number of questions posted per day.
• Tell users to submit a case for unanswered questions.
• Create moderators for each topic.

Which three considerations should be made when using Criteria-Based Audiences? Choose 3 answers

• Components in the template header and footer sections cannot be assigned to an audience.
• Salesforce must be contacted if you need to use the domain criteria in sandbox or Developer Edition orgs.
• Up to 2,000 audiences can be created.
• Domain criteria are not available in sandbox or Developer Edition orgs.
• Record Type criteria cannot be assigned to a component.

Ursa Major Solar would like to expose the custom object SolarPanels to its customer portal. This particular object contains 150 fields, and a majority of the fields are technical codes and internal information.How should the administrator limit the fields available in the customer portal?

• Utilize CSS overrides to hide unwanted fields.
• Create a page variation for the customer portal to hide unwanted fields.
• Use Field-Level Security to remove access to the unwanted fields.
• Utilize the Developer Console with coding to hide unwanted fields.

Cloud Kicks has packaged its Customer Support Community. The community includes navigation menu items that link to standard and custom objects.Which two points should the Experience Cloud consultant consider when reviewing the package? Choose 2 answers

• Custom list views for custom objects are not included as dependencies.
• Custom list views for custom objects are included as dependencies.
• Custom list views for standard objects are not included as dependencies.
• Custom list views for standard objects are included as dependencies.

Universal Containers (UC) is a conglomerate with various lines of business operating worldwide. UC helps finance crop research, provides insurance services to coffee growers, and manufactures specialized coffee machines and other products. UC also has a franchise unit to help grow its franchise business worldwide. UC is planning to build multiple portals and sites to support its various lines of business.What two points should UC keep in mind when selecting a template for these sites and portals?Choose 2 answers

• Industry-specific Lightning Bolt solutions are available today but not templates. Pencil & Paper
• Insurance Agent Portal template becomes available once Financial Services Cloud is correctly set up in an org.
• Industry-specific templates are available today but not Lightning Bolt solutions.
• Industry-specific templates as well as Lightning Bolt solutions are available today.

Which step denotes the completion of an Experience Cloud site setup?

• Setting up SSO
• Activating the site
• Assigning roes to users
• Assigning profiles to users

Northern Trail Outfitters wants to add a background image to a record list of products in its digital experience.How should an administrator accomplish this?

• Use an HTML component
• Create CMS items.
• Use a Flexible page layout.
• Build a custom Lightning component.

An Experience site is built in an Unlimited org. Some of the pages within the site are exposed to guest users.How many page views are allowed per month?

• 1 million
• 5 million
• 100,000
• 500,000

Universal Containers has Contact and Account objects set to Public Read Only for internal users, but an Experience Cloud users is not able to view Contacts and accounts.How should you fix this issue?

• The external sharing model should be updated so that the Account object is private but the Contact object remains public only
• Sharing rules should be configured open each object to give Read Only access to experience Cloud users.
• The existing sharing model should be updated to so that the Contact and Account Objects are private, and sharing rules should be configured on each individual object to give Public Read Only access to Experience Cloud users.
• The internal sharing model should be updated so that the Contact and Account objects are Public read Only.

Northern Trail Outfitter is looking to implement a public Knowledge base. The company has 1, 000 articles stored in an external systems.Some of the articles are more than 2 years old.What should a consultant recommend to optimize the public knowledge base?

• Manually add the top performing articles to Salesforce and select Authenticated Sites as the Channel.
• Bulk-import all articles to Salesforce and achieve duplicate and outdated articles.
• Manually add the top performing articles to Salesforce and select the Public Knowledge Base channel.
• Bulk-import the top performing articles to Salesforce and select the public knowledge base channel.