Free Salesforce Energy and Utilities Cloud Accredited Professional Exam Energy-and-Utilities-Cloud Exam Practice Test

An energy company offers multiple products to its industrial and commercial customers. They need to create a quote for a customer for multiple sites.How would a consultant meet this business requirement?

• Create a Master quote, create group(s). add the quote group members, add products, and apply to the group.
• Create quotes for each individual site and add products, then run multi-site batch jobs.
• Create an opportunity, add products to it. then submit it to the MultiAppHandler class
• Create a multi-site quote, add members to the quote, and add products for each site

An energy company was onboarded on Energy and Utilities Cloud. They want to see now many Energy and Utilities Cloud licenses are assigned.What's the most effective way to check for the number of their assigned Energy and Utilities Cloud licenses?

• Call Salesforce Support to get the Energy and Utilities Cloud information.
• Go to Setup -> Company Information -> Permission Set Licenses.
• Go to Setup -> installed Packages -> Vlocity CMT to see the Energy and Utilities Cloud license information.
• Execute a SOQL query to retrieve the license count

An energy utility company is implementing the Customer Acquisition Management application. The application should support unauthenticated self-serve portal users.What's the preferred method to configure the application security to meet the requirement?

• The Customer Acquisition Management application cannot support unauthenticated self serve portal users
• A consultant should assign an EnergyRuntimeSales sample permission set to the Guest User profile and an EnergyRuntimeSalesCustomerCommunityUser sample permission set to customer community users.
• A consultant should create new permission sets to grant appropriate access to all required objects.
• A consultant should assign an EnergyftuntimeB2CSales sample permission set to the Guest User profile and an Energyfiuntime82CSalesCustomerCommunityUser sample permission set to customer community users.

An energy company has decided to keep the latest customer invoice in Energy and Utilities Cloud to improve performanceWhich object is used to store this data?

• Service Account
• Account
• Bill
• Statement

When preparing a demo of Energy and Utilities Cloud, the consultant needs to showcase a customer's 360-degree view that allows the customer service agents of the company to see the following information in one glance:Identify the callerProvide answers to questions about billing. consumption, and paymentsAdd meter readingsManage user complaints.Perform user requests such as Start Service. Stop Service, and Set Up a Payment Plan. Which two functionalities should the consultant use to achieve this?

• Configure the Energy and Utilities Contact Center Console available m the process horary
• Configure a custom Salesforce Service Cloud console.
• Configure custom OmniScripts and FlexCards to cover the requirements.
• Assign the relevant lightning pages to the energy company's service agent user profile

An energy company implemented Energy and Utilities Cloud and deployed the Utility Self-Serve Portal. The next phase of the implementation includes a requirement to show a consumption history graph on the Self-Serve Portal.What three things are needed to meet the requirement?

• Develop a new graph component to show the usage data, and connect it to the data source using integration procedures.
• Use a standard graph component available in the Utility Self-Serve Portal Application as a starting point Then, modify the component and connect it to the right data source using integration procedures
• Develop or configure integration between Energy and Utilities Cloud and the source system that contains the required data
• Develop or configure integration between Energy and Utilities Cloud and the energy company's customer informationsystem to get the monthly usage information
• Ask IT where the most suitable source of data that provides the required usage detail is. Assess the next steps based on the findings.

An energy company provides gas and electricity services to some of its customers, but not all When a new customer moves in, what object is used to determine what type of service is available at the premise?

• Meter
• Account
• Service Point
• Asset

An energy company needs to migrate its legacy data to Energy and Utilities Cloud. What's the recommended first step to ensure a proper migration process?

• Establish a testing and validation process to ensure that the data is accurate and complete
• Migrate the data using one of the available tools, such as the Salesforce Data Loader or third party data migration tools.
• Assess the data m the legacy system to determine what needs to be migrated and what can be left behind
• Clean, transform, and format the source data to meet the requirements of the Energy and Utilities Cloud Data Model

An energy and utilities company wants to use objects for multi-site locations What three objects can they use out of the box?Service AccountQuoteService PointPremisesAsset

• Service Account: Represents the account receiving the service and can be used to organize and relate to multiple service locations. C. Service Point: Represents a specific physical location where services are delivered or measured, such as a metering point for utilities. D. Premises: Represents the physical location or property where service points are located, enabling the organization of multiple service points within a larger geographical or physical area.
• These objects collectively facilitate the effective management of multi-site locations, providing a structured approach to tracking service delivery and consumption across different sites. Reference = The Salesforce Energy and Utilities Cloud documentation outlines the use of these objects within the standard data model, providing a foundation for managing complex site structures and utility
• services: https://developer.salesforce.com/docs/atlas.en- us.industries_energy_and_utilities.meta/industries_energy_and_utilities/

An energy company wants to integrate its current Product Catalog legacy system with its Salesforce org. which uses Industries CPQ. In this API. all products require a Product type, which can be one of four values: Energy, Batteries. Measurement, or Solar Panels This information must be captured in Salesforce and be easily searchable in the org to be sent to the system.What is the recommended way to design it in Energy and Utilities Cloud?

• A picklist attribute can be configured and associated to the base object type.
• A picklist attribute can be configured and associated to each product individual^
• A Velocity Picklist can be configured and related to Produc12 object
• A picklist field can be added to the Prodoct2 object