Free Certified in Transformation for Supply Chain Exam CTSC Exam Practice Test

The best way to identify misalignments during the planning process of the transformation is to verify the alignment of the supply chain with the:

• overall information technology (IT) capabilities.
• business strategy.
• expected gross margin.
• minimally acceptable customer service fill rate.

In order to determine the appropriate level of cybersecurity practices necessary for an organization, the company should:

• indicate the information shared with business partners.
• evaluate the situations that could result in business disruption.
• define and discuss the collaboration methods with business partners.
• refer to best practices outlined in ISO 27000 standards.

Which of the following statements best describes how the SCOR model should be used when organizations are establishing their key performance indicators (KPIs)?

• Level 1 metrics should be designated as their KPIs.
• Level 2 metrics should be designated as their KPIs.
• Level 3 metrics should be designated as their KPIs.
• There is no inherent relationship between SCOR and KPIs.

Which of the following options is the proper action to define prerequisites for a supply chain transformation roadmap?

• Standardize and harmonize processes across the enterprise.
• Perform a detailed review to understand the forecast error.
• Use tiered metrics to understand cause and effect.
• Create progress visibility to all teams throughout the enterprise.

A company with a global presence is expanding its operations in emerging markets. Given the scale of operations, which of the following organizational competencies can best help it manage risksand respond to disruptions?

• Investing in redundancy
• Building resilience
• Leveraging technology
• Business continuity planning

Creating a replica of a real process, product, or service in order to create a virtual representation is called a digital:

• twin.
• media.
• content.
• product.

A company receives customer complaints that their inquiries are being forwarded multiple times to different departments, but customers still could not reach the right department for resolution. What is the most appropriate activity to identify the gap?

• Conduct benchmarking.
• Select different metrics.
• Establish a collaborative model.
• Perform RACI analysis.

When a company moves their operations closer to home, this is an example of:

• offshoring.
• insourcing.
• nearshoring.
• outsourcing.

A firm wants to update its supply chain network design to enable auto re-sizing based on changes in product flow within the network. This update will place the firm at what stage in the Capability Maturity Model within Supply Network Design?

• Advanced
• Typical
• Ad-hoc
• Leading

The main objective of the ASCM Digital Capabilities Model (DCM) is to:

• transform linear supply chains into a set of static networks.
• prioritize areas that drive the lowest value in the supply network.
• guide the development of digital supply networks.
• help organizations understand their existing digitally-enabled capabilities.