Free ServiceNow Certified System Administrator Exam CSA Exam Practice Test

After finishing your work on High Security Settings, what is a possible way to return to normal admin security levels?

• Use System Administration > Normal Security module
• Select Normal role
• Log out and back in
• Select Global Update Set
• End impersonation

Which of the following concepts are associated with the ServiceNow CMDB? (Choose four.)

• Service Processes
• User Permissions
• Tables and Fields
• A Database
• The Dependency View

Table Access Control rules are processed in the following order:

• any table name (wildcard), parent table name, table name
• table name, parent table name, any table name (wildcard)
• parent table name, table name, any table name (wildcard)
• any table name (wildcard), table name, parent table name

What feature do you use to specify which users are able to access a Service Catalog Item?

• Can Read Role
• Catalog User Role
• Can Order Tab
• User Criteria

In addition to the admin role, which one of the following roles allows a user to add or remove fields from a list?

• personal ize.control
• personal_list
• ul_page_admin
• ui_action_admin

Which one statement correctly describes Access Control rule evaluation?

• Rules are evaluated using roles. The role with the most permissions evaluates the rules first
• If more than one rule applies to a row, the older rule is evaluated first
• If a row level rule and a field level rule exist, both rules must be true before an operation is allowed
• Rules are evaluated from the general to the specific, so a table rule must be active to continue

How is a user defined in ServiceNow?

• user is a record stored in the User Preference [Sys_user_preference] table
• A User is a record stored in the Profile [sys_user_profile] table
• A user is 2 field in the LOAP integration
• A user is a record stored in the User [sys_user] table

What component causes a flow to run after a record has been created or updated?

• Date-based trigger
• Record-based trigger
• On-change trigger
• Application-based trigger
• Updated-date trigger

What are advantages of using spokes for integrations? Choose 3 answers

• Reduces the need for code
• Features scale and control mechanisms
• Free spokes are available in the ServiceNow Store
• Ensures discoverability and reuse
• Automated event management

On the Cl Dependency View, what enables you to trace from an infrastructure item, like a Server, to the Services that are dependent on that Server?

• Service Tracer
• Automapping Utility
• Relationships
• Transform Map