Free Salesforce Certified Sales Cloud Consultant CRT-251 Exam Practice Test

Universal Containers (UC) recently implemented new Sales Cloud solutions. UC stakeholders believe that user adoption is best measured by the login rate.Which additional key metric should the consultant recommend?

• Opportunities created in the last 30 days
• Events synchronized in the last 30 days
• Cases closed in the last 30 days

During the Discovery phase of a Sales Cloud implementation, which step should a consultant complete to prepare for a successful engagement?

• Set project milestones.
• Create the implementation plan
• Define sales processes

Universal Containers (UC) deployed Sales Cloud 3 months ago to the North American sales teams. One of the reasons UC selected Sales Cloud is its mobile support which provides flexibility for sales reps.How should the consultant assure UC's management that Sales Cloud is being successfully adopted on mobile devices?

• Report on the opportunity records created on a mobile device.
• Download the Login History report and filter by device type.
• Review the user profiles for mobile device permissions.

Cloud Kicks needs to implement a group of campaigns that are related to a specific marketing initiative to report on success.What should a consultant recommend to meet the requirement?

• Create a custom Campaign Purpose field.
• Use the existing Parent Campaign field.
• Create a custom Campaign Group object.

In a recent management meeting, the VP of sales voiced concern over the current economic environment. To better understand the effectiveness of its marketing efforts, the VP expressed a need to monitor and reduce churn going forward.Which strategy should a consultant recommend to address the VP's concern?

• Create a year over year sales by Account report.
• Create an average stage duration by Opportunity report.
• Create a Historical Trending report.

The Discovery phase with Cloud Kicks (CK) has just ended.CK wants a visual way to see how the new business processes will work. CK's process is complex and requires multiple slides.What should the consultant create to provide this high-level view?

• Value Stream Map
• Universal Process Notation
• Capability Model

Cloud Kicks has enabled territory forecasts to see how expected revenue compares between sales territories, and to determine which territory has closed the most deals in a month. The territory hierarchy has three branches with child territories, where forecast managers may be assigned to a fewof them.Which action can forecast managers perform?

• Share the forecast with any Sales Cloud user.
• Add territory forecast to the hierarchy.
• Add a Forecasts tab to the Sales app.

Universal Containers has been using Sales Cloud for the last 5 years to manage leads, accounts, contacts, and opportunities.The SVP of sales recently attended a conference and learned about Sales Cloud Einstein features. The SVP is very interested in Einstein Lead Scoring and Einstein Deal Insights. The SVP hired a consultant to create an implementation immediately.Which step should the consultant take first?

• Run the Einstein Readiness Assessor in a sandbox.
• Enable Einstein Activity Capture In a developer org.
• Enable both Einstein features In production.

The consultant at Cloud Kicks has successfully implemented Einstein Lead Scoring. The VP of saleswants to see the effectiveness of this new functionality. What should the consultant do to fulfill this request?

• Create a custom report type for Sales Cloud Einstein records.
• Add the Einstein prediction column to the forecast list view.
• Add a standard dashboard for Sales Cloud Einstein.

Cloud Kicks (CK), a large global organization, is rolling out a complex Salesforce Release to its staff located in offices around the world.Which approach should the consultant recommend that CK use for training this audience?

• Leverage Trailhead and documentation.
• Conduct Train-the-trainer sessions.
• Configure In-App Guidance.