Free UXQB Certified Professional for Usability and User Experience – Foundation Level Exam CPUX-F Exam Practice Test

A Usability evaluation report is a document reporting the results of a usability test, a_________ or a user survey.

A human-centred________user requirement is a required level of usability to meet identified user needs expressed in terms of measures of effectiveness, efficiency, satisfaction, accessibility, user experience and avoidance of harm from use in a specified context of use.

11. Your colleague, Debbie, is planning interviews with users of a restaurant review website. Debbie shows you the interview questions she has written so far and asks you to comment on them.Which two of Debbie's interview questions are leading?

• 'Do you like the amazing colours on the website?'
• 'What do you think of the instructions on the website?'
• 'Yesterday I interviewed a user who had a great idea. He suggested that reviewers should enter a code printed on their bill before they were allowed to enter a review; this would ensure that only people who had actually visited the restaurant submitted reviews. What do you think of this idea?'
• 'Have you ever visited London? If so, please tell me about some of your favourite places in London and some of the restaurants you have visited'
• 'Have you ever used a restaurant review website before?'
• ''Do you have any suggestions for how this website should be financed?'

A usability_________ shows what representative users are able to accomplish with the interactive system whenthey carry out representative__________. Eliciting__________ opinions from users, or _________ them, is not part of a usability__________.1. test or tests2. tasks or task3. personal4. discussing5. test or tests

Which two of the following statements best describe why it's important to distinguish between tasks and subtasks?

• Tasks are for primary users; subtasks are for secondary and indirect users
• According to the master-apprentice model: tasks are for the master; subtasks are for the apprentice
• Tasks can be used to create usability test tasks: subtasks should be avoided as the basis for usability test tasks, because they have no inherent value in isolation
• Tasks are the main basis for use scenarios, whereas subtasks are the main basis for task models
• Tasks are used to derive user needs. Both tasks and subtasks are used to derive user requirements
• When defining the navigation structure, it's important to focus on tasks. Subtasks are less important than tasks

Sandra and her team have created a web-based office suite. Tanya and her team have usability tested the office suite.Which two of Tanya's usability findings below relate to the dialogue principle, 'Error tolerance'?

• Test participants liked the fact that 'undo' is available
• Help is written in a small font that is difficult to read for people whose eyesight is not perfect
• Test participants had problems locating the search function because the icon is unobtrusive and hidden
• Certain characteristics of the user interface can be adjusted by the user, for example, colour, text size, and contrast
• Most error messages are not constructive
• The icons used in the office suite are easily understood by users

For an internal demonstration, one of your colleagues has sketched a new ordering system on a few sheets of paper. Each sheet represents a screen. The contents of the screens are hand-drawn and incomplete. Your colleague changes the screens when someone 'clicks' on a button by touching it with a pencil. Which one of the following terms best describes this sketch?

• User interface guideline
• Low-fidelity prototype
• High-fidelity prototype
• Wireframe
• Style guide
• Storyboard

Which one of the following is NOT a human-centred quality objective for a next-generation cash machine?

• Users must be able to withdraw money twice as quickly as before
• Users must have a feeling of complete privacy when using the cash machine
• Only users with a genuine bank card must be allowed to withdraw money Fake or stolen bank cards must be retained by the cash machine.
• Users who are blind must be able to withdraw money without help from another person
• Users must be able to withdraw money with any valid national or foreign bank card
• Users who request a receipt must be able to understand it

The main purpose of personas and___________is to identify user needs and make it easier for designers, developers and other stakeholders to understand who the users are, what they do, what their obstacles are, and to facilitate discussions within the design team.As-is scenarioA narrative text description of the procedure a specific user currently follows to complete one or more tasks. Notes:1. The specific user in the scenario is often a persona.2. As-is scenarios are created by a user experience professional based on results from observation and contextual interviews.3. As-is scenarios are a suitable basis for developing personas as thinking about users in their current context of use involves thinking about what they want to do, and thinking about activities involves thinking about who will be undertaking them.4. As-is scenarios are reviewed by users to detect misunderstandings that may have occurred during contextual interview.

A user experience professional is a professional who has one or more of the following responsibilities in a project:1. Planning and managing the____________ design process;2. Identifying and describing the____________:3. Deriving the_________ requirements;4. Creating the___________architecture and the navigation structure;5. Defining and conceiving the interaction between humans and the interactive system based on the context of_________;use and the6. Designing the graphic part of the__________;7. Carrying out___________ of user interfaces in various stages of realisation