Free ServiceNOW Certified Implementation Specialist – Service Provide Exam CIS-SP Exam Practice Test

How should you assign user record to a specific domain other than the one based on their company?

• Select Managed Domain, and set their domain field to the desired domain.
• Use a Source Script on your LDAP transform.
• Set Default to true on their domain record.
• Change their Company reference to a company with the desired domain.

On a new standalone table, what domain will a new record be created in by default?

• The users home domain
• The user’s current session domain
• The records domain
• The domain of the referenced company

When an administrator working in a domain modifies a policy that exists in a higher domain or in global, the system automatically:

• Creates a new Pol‘cy and application in the current domain
• Modifies original policy but not current domain
• Creates a new record for that administrators current domain and overrides the original
• Modifies the module record and overrides the original

What domain must administrators choose to apply an Updates Set?

• Global
• Top
• The domain of the Update Set.
• The parent domain of the Update Set.

Which represents the direction in the domain hierarchy in which can you see data?

• You can see data in child domains of your current domain (downstream)
• You can see data in parent domains of your current domain (upstream).
• You can only see data in your current domain.
• You can see data from parents and children of your current domain.

What happens when the glide.knowman.allow_edit_global_articles system property is enabled ?

• Users in global can check out and edit global articles
• Users from any domain with a knowledge admin role and can check out and edit global articles
• Users with admin rights from global domain can check out and edit global articles
• Any user from a domain other than the global domain can check out and edit global articles

What is the mechanism for placing records in the Default domain?

• Business Rules
• Domain Path
• Process Separation
• Data Policy

To grant domain visibility to a user you can Choose 2 answers

• Associate a visibility domain to one of the user's roles
• Associate a visibility domain to the user record
• Associate a visibility domain to the user's domain
• Set the visibility domain’s parent to the user’s domain
• Associate a visibility domain to one of the user's groups

If a business rule exists in the parent domain and a separate non-overriding business rule exists in the child domain, which rule will run for the child domain?

• The parent rule will run
• Both rules will run
• The child rule will run
• Neither rule will run

Given a parent and child domain, explain data accessibility between domains.

• Both parent and child users can access each others data
• The parent users can access all child data
• The child users can access all parent data
• The parent users can access all child data, but cannot access domains contained in the child domain