Free ServiceNow Certified Implementation Specialist – Software Asset Management Professional Exam CIS-SAM Exam Practice Test

ServiceNow Discovery finds IP-enabled devices and the software that runs on them. It uses a combination of the following methods to explore the devices. (Choose three.)

• Agents
• Signature files
• Patterns
• Probes
• Sensors

Which SAM role must be a trained ServiceNow administrator?

• sam_admin
• sam_developer
• discover_admin
• entitlement_manager
• model_manager

Which of the following features are available from the main publisher results screen of the License Workbench? (Choose three.)

• All Publishers
• Publisher Compliance
• Pinned Publishers
• Publisher License Metrics
• Publishers Out of Compliance
• Publisher Software Models

By default, which user role must verify the successful activation of plugins by ServiceNow support?

• sam_user
• asset_admin
• sam_admin
• sys_admin

If a user requests three items from the software catalog at the same time, how many individual requests are created?

• None; task records are created
• 1
• 3
• 1 for each publisher
• 1 for each product type

When specified during an entitlement import, which of the following is matched to data in the Content Service Library and used to create a software model automatically?

• Purchage Order (PO)
• Software Model
• Publisher Part Number (PPN)
• Asset Tag

For which of the following reasons could an installation be unlicensed at the Product Result level?

• The software installation was not completed correctly due to an incorrect workflow set-up.
• Software installation records are not associated with a software discovery model.
• The software normalization process has not yet run.
• The software discovery model is not mapped to the appropriate software model.
• The software installation has not been fully reconciled

Which of the following data elements are key to an effective Software Asset Management practice within ServiceNow? (Choose four.)

• Software allocations
• Software models
• Foundation data
• Software contracts
• Software entitlements

By default, which persona is responsible for loading asset management data from integrations and discovery tools into SAM Pro?

• ServiceNow process owner
• SAM manager
• SAM administrator
• ServiceNow administrator
• SAM user

The definition forin the Reconciliation Product result is: “Estimated cost of remediating non-compliance based on the least number of rights needed.”

• Reconciliation cost
• True-up cost
• True-down cost
• Over-licensed cost