Free Certified Implementation Specialist – Hardware Asset Management Exam CIS-HAM Exam Practice Test

Which of the following are considered assets? (Choose three.)

• Facilities
• Contracts
• Hardware
• Software entitlements
• Software distributions

When creating a list report that groups all assets by product model, which table is used?

• alm_asset
• alm_model
• alm_model_category
• alm_hardware

Which mobile app allows the user to conduct an inventory audit?

• ServiceNow Agent mobile app
• Mobile My Inventory
• Mobile Hardware Asset Management
• Mobile My Assets
• ServiceNow Inventory mobile app

When activating Hardware Asset Management (HAM) in an instance already running Field Service Management (FSM), how do you configure asset tasks for existing incident, change, and work order flows?

• No configuration is required: asset tasks automatically activate behind the scenes
• Activate HAM, then run scheduled job 'Asset - Create FSM asset tasks' to insert the asset tasks
• Activate HAM and then re-run the scheduled FSM jobs
• Stop the scheduled FSM jobs, activate HAM, then restart the scheduled FSM jobs

What do certification filters define?

• The percentage of tasks required for the certification to be considered complete
• When the certification is performed
• The assets to be certified
• What fields are displayed for certification

A component is considered an IT asset vs. a configuration item (CI) when you want to do which of the following? (Choose three.)

• Manage its procurement, maintenance, or retirement
• Track its operational information
• Track its monetary value or costs
• Manage its associated license, warranty, or lease contracts
• Know its relationships to other assets in the CMDB

The Hardware Asset Management (HAM) application expands baseline ITSM Asset Management with which features? (Choose three.)

• Mobile Asset Receiving
• Mobile My Assets
• Hardware Model Normalization
• Hardware Asset Dashboard
• Stockrooms
• Asset & Model Records
• Asset Inventory Audit

Which catalogs support the request and procurement process? (Choose three.)

• Product Catalog
• Vendor Catalog
• Asset Catalog
• Service Catalog
• Procurement Catalog

The Stock Rule Runner scheduled job replenishes stock in a stockroom__________.

• When stock is less than the threshold specified in the stock rule
• By creating a purchase orders to restock from other stockrooms
• By creating transfer orders to restock from other stockrooms
• By notifying the stockroom manager of new transfer orders

What are baseline asset states? (Choose three.)

• In Stock
• Consumed
• Retired
• Duplicate
• Exported