Free Certified Implementation Specialist – Application Portfolio Management (APM) Exam CIS-APM Exam Practice Test

The capability map provides a hierarchical view of the business capabilities in an organization. How many levels does the capability hierarchy support in its series?

• 7
• 8
• 10
• 6

What does the Load Application Indicators and Compute Application Scores job do?

• Generates scores for all indicators and business applications across selected profiles
• Generates scores for selected indicators and selected applications across all profiles
• Generates scores for all indicators and business applications across all profiles
• Generates scores for all indicators and selected applications across all profiles

What information does Hardware Asset Management provide to support decisions about business applications and application services?

• Software Lifecycle
• Business Capability
• Application Capability
• Hardware Lifecycle

What is the value of managing applications using ServiceNow?

• Allows data collection and visualization without manual effort
• Allows automation of retiring applications
• Provides application owners insight to release counts
• Provides top down strategic alignment in the PMO

If a customer asks you how ServiceNow's ServiceMapping application works in order to support APM, how would you explain it?

• Identifies all hardware and software CI's and other dependencies that support that service.
• Drills down to provide application services, vulnerabilities and risks.
• Creates an API to manage seamless application services.
• Provides software entitlements through a top-down approach.

Which job will generate scores for all indicators and business applications across all profiles?

• Business Application Certification Quarterly
• Load Application Indicators and Compute Application Scores
• Analyze PA scores and PA snapshot tables
• Load TPM Risk Parameters and compute Application Service Risks

What is the overall score range that a business application could have?

• 1 through 100
• 1 through 10
• 1 through 10000
• 1 through 1000

What are the business problems that customers are trying to resolve by utilizing Application Portfolio Management (APM)? (Choose two.)

• Gain a comprehensive understanding of business applications in the organization
• Reduce the number of governance controls
• Identify redundancies and decrease budgetary costs
• Maintain relationships with Product Vendors

What are the three segments of the Business Application Costing Model? (Choose three.)

• Business Processes
• Manufacturers
• Business Applications
• IT Shared Services
• Business Units

When you approve a retire a Business Application request, which system property determines whether a project or a demand is created?

• sn_apm.retireBusinessApplication
• sn_apm.retireBusinessApplicationTaskType
• sn_apm.businessApplication
• sn_apm.retire