Free Certified Data Center Facilities Operations Manager Exam CDFOM Exam Practice Test

What is the purpose of a weight factor in a Request for Proposal (RFP) evaluation matrix?

• To control the prices of the various offerings received
• To reflect the importance of the selection criteria
• To allow for full negotiation once vendors are shortlisted
• To provide an overview of the number of employees working for the vendor

During lock-out/tag-out, which of the below is the most recommended procedure?

• Operator locking out the equipment and another operator removing the lock-out
• Operator locking out the equipment and the safety manager removing the lock-out
• Operator locking out the equipment and the facilities manager removing the lock-out
• Operator locking out the equipment and the same operator removing the lock-out

Customers complain that reported incidents are responded to at first but then seem to disappear after a while with the customer no longer receiving a proper follow-up.What is the most likely cause of this?

• The service desk application is not configured to send automatic ‘ticket closed’ emails
• The overall staff skill levels are insufficient to support the customer
• Incomplete shift hand-over
• The data center does not have adequate contingency in the resource allocations

In document management, what is the objective of the publication process?

• To comply with the document management system requirements
• To create a document following the rules of the document management system
• To ensure the correct version is available in all required locations
• To archive documents for easy retrieval

Of the below, which can be used to optimize succession planning?

• Career development program
• Disciplinary program
• Relationship with manager
• External recruitment

A resource matrix is to be created. What are the main considerations?

• Cost efficiency and availability
• Capacity and capability
• Age and gender
• Preferences of the staff member

When creating a compliance document register, which categories should at least be included?

• Legal and service
• Marketing and budget
• Staffing and training
• Training and business culture

Failure probability of mechanical equipment components is high, and management wants to keep downtime to an absolute minimum.Which is the best spare part option to choose?

• No parts at site
• Basic parts at site
• Full parts at site
• Only high-cost parts at site

Out of the below, which one is not part of the needs analysis?

• Business requirements
• Physical infrastructure requirements
• Commercial requirements
• Legal requirements

During inventory of assets it is identified that a number of items are in a different location compared to what is indicated on the inventory list.What is the most likely root cause of this?

• Lack of staff training
• Lack of procedures
• Lack of asset management database capabilities
• Lack of finance