Free PeopleCert Certified Agile Service Manager V2.1 Exam CASM Exam Practice Test

Who makes the decision to release an Increment?

• The Team
• The Agile Practice Owner
• The Agile Service Manager
• Both A and B

Which of the following is Scrum based on?

• Lean
• DevOps Principles
• Timeboxed iterations
• Sequential activities

How does the Agile Service Manager serve the organization?

• By helping to improve the overall agility of the organization
• By focusing on outcomes over artifacts
• By ensuring the Team is customer-focused
• It does not serve the organization; it serves the Team

Which statement about Practice Backlog Refinement is TRUE?

• It adds more detail to user stories
• It removes user stories that are not needed
• It determines the user stories for the next Sprint
• All of the above

An organization is currently managing some very complex projects and is struggling to keep team members properly focused so they deliver results on time. Which of the following could BEST help the teams focus on immediate needs and get more done?

• Lean
• DevOps
• ITIL
• Scrum

Which event includes activities such as creating and updating policies, identifying stakeholders, and drafting communication plans?

• Sprint Planning
• Sprint Retrospective
• Kickoff Meeting
• Strategic Sprint

Which statement describes the Definition of Done?

• Items that need to be completed during the Sprint for success
• Shared understanding of expectations for an increment or backlog item
• From the Sprint Review, a description of what was completed during the Sprint
• When a Team completes all of their work for a Sprint

What is the starting point when designing an Agile process?

• Understand the practice’s vision and goal
• Understand who your customers are and what they value
• Getting the right stakeholders engaged
• Understand the service management architecture

What is the term for a process that has enough value that people are willing to use it initially?

• Minimum Value Process
• Minimum Viable Process
• Beta Release
• Proof of Concept

What is a value stream?

• Enables the ability to do something when and how it is needed or desired
• A set of activities that flow from the start of development to software deployment
• All the activities from a customer request to a delivered product or service
• The importance, worth, or usefulness of an IT service