Free SAP Certified Business Associate – SAP C/4HANA Business Processes: Lead to Cash Exam C_C4HL2C_92 Exam Practice Test

Which stages of the Lead-to-Cash processes are handled by C4HANA?

• Customer Order, Contract Order Management, Fulfillment, Invoicing
• Indentified Contact, Lead, Opportunity, Quote, Customer Order
• Customer Order, Contract Order Management, Invoicing
• Unidentified to Indentified Contact, Lead, Opportunity, Quote, Customer Order

How are leads scoring categorized?

• 51-75 (Likely, with number displayed in yellow)
• 75-99 (Very Likely, with number displayed in green)
• 0-25 (Less Likely, with number displayed in red)
• 26 - 50 (Likely, with number displayed in yellow)
• 0-50 (Less Likely, with number displayed in red)

What was SAP Intelligent Sales Execution formerly known as?

• Datahug
• Data Warehouse
• Datahub
• Data Scoring

Which scenario is a quote generated from an Opportunity?

• Omnichannel Commerce/ E-Commerce
• Direct Sales

On the Deal Finder, how can a Sales Rep convert a Lead to an Opportunity?

• By dragging it and dropping it to the right pane
• By assigning his name to it
• By pushing the Release button
• By assigning a task to himself

What are 3 features of the SAP Intelligent Sales Execution?

• Pipeline Analysis
• Boost Win rates
• Forecasting
• Generating/ Deleting Opportunities
• Managing customer contacts

What are 2 Queries that might have been configured in the Deal Finder for Sales to review?

• Hot leads
• Closed Opportunities
• Lost Opportunities
• Leads to review

What does Qualtrics do together with SAP?

• It combines exploratory data with operational data
• It combines extensice data with operational data
• It combines observed data with experience data
• It combines operational data with customer experience data

True or false: SAP Marketing Cloud is delivered with the SAP Cloud Platform Identity Authetication, SAP Analytics Cloud and SAP Cloud Platform Integration.

• True
• False

What are examples of no touch customer experiences?

• chatbot
• call
• push notification
• email