Free SAP Certified Business Associate – SAP C/4HANA Business Processes: Lead to Cash Exam C_C4HL2C_92 Exam Practice Test

True or False: SAP Customer profile transforms a variety of attributes into a single unified profile that can be orchestrated across every application in service.

• False
• True

What is a Spiral of Influencers?

• It is a list of contacts who might be able to help a particular sales rep close a deal
• It is a list of contacts who might prevent a deal from happening

What is the order of the generic Lead-to-Cash stages?

• Identified Contact, Lead, Opportunity, Quote, Customer Order, Contract/ Order Management, Fulfillment, Invoicing
• Identified Contact, Lead, Opportunity, Quote, Customer Order, Contract/ Order Management, Invoicing, Fulfillment
• Unidentified to Identified Contact, Lead, Opportunity, Quote, Customer Order, Contract/ Order Management, Invoicing, Fulfillment
• Unidentified to Identified Contact, Lead, Opportunity, Quote, Customer Order, Contract/ Order Management, Fulfillment, Invoicing

What is discrete manufacturing?

• Discrete manufacturing is the production of goods by combining supplies, ingredients or raw substances using a formula or recipe. Ex. Food, beverages, refined oil, gasoline, pharmaceuticals, chemicals and plastics.
• Discrete manufacturing is the production of goods by combining supplies, ingredients or raw substances using a formula or recipe. Ex. Nuts and bolts, brackets, wires, assemblies and individual products.
• Discrete manufacturing is an industry term for the manufacturing of finished products that are distinct items capable of being easily counted, touched or seen. Ex. Nuts and bolts, brackets, wires, assemblies and individual products.
• Discrete manufacturing is an industry term for the manufacturing of finished products that are distinct items capable of being easily counted, touched or seen. Ex. Food, beverages, refined oil, gasoline, pharmaceuticals, chemicals and plastics.

What is a lite registration?

• It is just giving consent to subscrib to receive a discount
• It is providing just an email address and consent to subscribe to receive a discount
• It is just creating a password on your website, providing an email address and consent to receive a discount
• It is just creating a password on your website and providing an email address

Define the stage: the Opportunity scores high and a sales person is assigned and qualifies the opportunity. The customer visits the web site and is guided to build a shopping cart and requests quote. (This process can also be fully self-service).

• Opportunity-to-Quote/Cart
• Order-to-Cash
• Billing-to-Cash
• Quote-to-Order

Which stages of the Lead-to-Cash processes are handled by S4HANA?

• Indentified Contact, Lead, Opportunity, Quote, Customer Order
• Customer Order, Contract Order Management, Fulfillment, Invoicing
• Customer Order, Contract Order Management, Invoicing
• Unidentified to Indentified Contact, Lead, Opportunity, Quote, Customer Order

Once a Solution Order is created in SAP Commerce Cloud, it is split in which Order types?

• Physical Items, Extras, Services and Subscriptions
• Physical Items, Services and Subscriptions
• One-time-orders and recurrent orders
• Made-to-order, one-time-orders and recurrent orders

True or False: Segmentation filter data may come solely from C4HANA applications.

• False
• True

Define the stage: the order is dispatched, customer confirms product has been delivered, technitian installs the product, subscription is billed, customer gets combined invoice and a salesperson is able to view his/her commission.

• Delivery-to-lnvoicing
• Billing-to-Cash
• Order-to-Cash
• Quote-to-Order