Free SAP Certified Application Associate – SAP Field Service Management 2005 Exam C_C4H520_02 Exam Practice Test

The field technician needs to visit a customer for regular maintenance of all their printers. For each printer, the same type of data needs to be captured in the Smartform. What Smartform element is used to create such a functionality?

• Series
• Picker
• Attachments
• Drop-down list

Which prerequisites are necessary to integrate SAP Field Service Management with SAP Analytics Cloud? Note: There are 2 correct answers to this question.

• Set REPORTDATA UI Permission to VISIBLE.
• Set CoreSystems.FeatureFlag.AR.SAC.Enabled to TRUE.
• Allow browser cookie settings to accept sapbusinessobjects.cloud.
• Delete recent browser history and cookies.

You are an administrator who needs to activate the Reserved Materials feature in the mobile app. Which permission operations must you maintain for the RESERVEDMATERIAL object type? Note: There are 2 correct answers to this question.

• Read
• Delete
• Create
• Update

Which scenarios can you cover within the SAP C/4HANA solution portfolio? Note: There are 2 correct answers to this question.

• Self-service
• In-house repair
• Service fulfillment
• Contact center

What are some functionalities of the SAP Field Service Management solution? Note: There are 2 correct answers to this question.

• Customer self-service
• Service level agreement
• Automated scheduling
• Ticket routing rules

Which of the following styles is available on a label element in Smartforms and Feedback?

• Underline
• Strikethrough
• Italicize
• Bold

What information is stored in the QR code used in the Customer Self-Service portal?

• Customer Self-Service portal URL
• Moment-Sets specific short URL
• SAP Field Service Management URL
• Equipment specific short URL

Which of the following are data object types that you can maintain in the Master Data module? Note: There are 3 correct answers to this question.

• Item
• Service call
• Service contract
• Smartform
• Equipment

Which of the following are activities that you can perform in the Master Data module for standalone versions of SAP Field Service Management? Note: There are 3 correct answers to this question.

• Query data for reporting purposes.
• Import data from external systems.
• Export data for backup and archiving.
• Manage master data in an ERP system.
• Create new data object records.

Which activities can you perform in the Administration module? Note: There are 2 correct answers to this question.

• Perform system monitoring.
• Define service workflows.
• Edit Smartform templates.
• Maintain session configuration.