Free SAP Certified Application Associate – SAP Field Service Management 2005 Exam C_C4H520_02 Exam Practice Test

What can you do using the data loader in the Master Data module? Note: There are 3 correct answers to this question.

• Read data records.
• Delete data records.
• Merge data records.
• Create data records.
• Overwrite data records.

How are labels used within the Smartforms and Feedback module?

• To act as a reference for generating a Smartform report
• To add a label to be used as reference by the field engineer
• To filter the list of Smartforms
• To identify the elements in the Smartform

How do FSM SQL queries differ from regular SQL queries? Note: There are 3 correct answers to this question.

• You can only reference DTOs via alias.
• You can only reference DTOs via variable definition.
• T-SQL is supported.
• DTOs have version control to support backwards compatibility.
• Core SQL is supported.

How can a developer update a record in SAP Field Service Management through the API?

• Using a REST-based service
• Using an RFC-enabled service
• Using an OData service
• Using a SOAP-based service

The field technician needs to visit a customer for regular maintenance of all their printers. For each printer, the same type of data needs to be captured in the Smartform. What Smartform element is used to create such a functionality?

• Series
• Picker
• Attachments
• Drop-down list

What is the purpose of a visibility condition in Smartforms? Note: There are 2 correct answers to this question.

• It is used to hide a Smartform from the mobile device.
• It is used to change Smartform mode from development to active.
• It is used to hide specific chapters.
• It is used to hide specific elements.

You want to retrieve data from the system using the query API. In which format will you receive the response?

• HTML
• Text
• XML
• JSON

How do you activate the integrated checkout feature in the SAP Field Service Management mobile app? Note: There are 3 correct answers to this question.

• Create custom business rules.
• Activate permissions.
• Enable company settings.
• Configure checkout workflow steps.
• Adjust cloud account settings.

What is SAP's approach to integrating SAP S/4HANA Service with SAP Field Service Management?

• Cloud-based using SAP Cloud Platform Integration
• Cloud-based using the FSM Cloud Connector
• On-premise-based using SAP Process Integration
• On-premise-based using the SAP CRM middleware

What are some functionalities of the SAP Field Service Management solution? Note: There are 2 correct answers to this question.

• Customer self-service
• Service level agreement
• Automated scheduling
• Ticket routing rules