Free Apple Device Support Exam (SUP-2024) Exam Apple-Device-Support Exam Practice Test

What should you do if an app on your iPhone stops responding?

• Delete the app, then redownload from the App Store.
• Reset all settings.
• Restart the device.
• Force the app to close and reopen the app.

Which iPadOS feature should you configure to hide your personal email in the Mail app while you're at work?

• Do Not Disturb
• Focus filter
• Shortcut automation
• Focus schedules

What's the first action you should try when an app is unresponsive?

• Contact the developer
• Force the app to quit and reopen it
• Update iOS or iPadOS

Which macOS resource displays the status of network interfaces in a dynamic list?

• VPN settings
• Network settings
• Internet Accounts settings
• Wireless Diagnostics

Which setting should you check to find out if ACME manages her iPhone?

• Privacy & Security > Device Management
• Control Center > Device Profile
• General > Software Update
• General > VPN & Device Management
• General > Profile & Device Management

Guillermo is a designer for ACME, Inc. He uses his 12.9-inch iPad Pro to create marketing materialsand do color grading.Which iPadOS feature should Guillermo use to allow his 12.9-inch iPad Pro to accurately display colors for common color standards?

• Display Zoom
• True Tone
• ColorSync
• Reference Mode

ScenarioYou're using Migration Assistant to transfer your account named "Andre" from your current MacBook Pro to your new iMac. The iMac is already configured with an account also named "Andre."What happens with Migration Assistant if the account names are the same on both Mac computers?

• You need to manually rename your old account before proceeding with Migration Assistant.
• The account on the new iMac is automatically updated with the contents of the old account.
• On the new iMac, a new account is automatically created and named "Andre (1)."
• You're asked to either rename the old account or replace the one already on the iMac.

How should you view live log messages using Console on your Mac?

• Select Log Reports in the sidebar, click the log message, and choose View > Expand Selected Row.
• Select system.log in the sidebar, click the log message, and choose View > Expand Selected Row.
• Select Mac in the sidebar, then click info from the toolbar.
• Select Mac in the sidebar, then click Start Streaming.

What should you use to troubleshoot macOS installation issues?

• Single user mode
• Installer log
• macOS Recovery Assistant
• Apple Diagnostics

You've forgotten your login password or it's locked from too many failed attempts to log in. What's the alternative method to unlock FileVault and reset your password?

• Create a new local recovery key.
• Use iCIoud Account Recovery.
• Call AppleCare to create a new account recovery key.