Free Salesforce Certified Community Cloud Consultant Exam ADX-271 Exam Practice Test

Universal Containers (UC) works with a large retainer network. UC wants these retailers to start registering deal and work with UC to convert them into sales.Which user license should the Experience Cloud consultant recommend?

• Partner Community Plus
• Partner Community
• Platform Portal
• Commerce Portal

Universal Containers (UC) has a B2C customer department that uses person accounts to track and manage all B2C customers. UC has set up a B2C site using Salesforce Experience Cloud. The VP of B2C business wants to enable self-registration on the portal so customers can create their own user accounts.What should the Experience Cloud consultant at UC recommend so that the new users self-registering on the B2C site are captured as person accounts in Salesforce?

• Create a custom self-registration page and Apex handler that creates a person account for each user self-registering on the portal.
• Use the standard self-registration configuration under Experience Workspace and leave the default Account field empty.
• Restrict the Account record type access to Person Account record type only for the Site Guest User, so any account created is by default a person account.

Which three considerations should be made when using Criteria-Based Audiences? Choose 3 answers

• Components in the template header and footer sections cannot be assigned to an audience.
• Salesforce must be contacted if you need to use the domain criteria in sandbox or Developer Edition orgs.
• Up to 2,000 audiences can be created.
• Domain criteria are not available in sandbox or Developer Edition orgs.
• Record Type criteria cannot be assigned to a component.

Universal Containers (UC) is building a new self-service site for its large global customer base. Customers will be posting questions, viewing Knowledge articles, downloading warranties, opening tickets, and registering their recent purchases. Purchases are stored in a custom object. UC has decided to use Customer Service template for the experience and Customer Community Plus license for the customers.Which limitation could cause a potential issue for UC?

• Customer Service template does not allow downloading documents out-of-the-box.
• Customer Service template does not allow record pages for custom objects out-of-the-box.
• Customer Community Plus license does not allow access to custom objects.
• Customer Community Plus license allows only up to 2 million users per org.

Ursa Major Solar (UMS) recently went through a major rebranding effort that resulted in a new company logo along with new brand colors. UMS wants to update brand colors across all of its sites. The sites are built with Lightning templates.Which tool should the Experience Cloud consultant recommend to make these changes?

• ExperienceBundle
• Experience Cloud Script Master
• Site Builder
• Lightning Builder

An Experience site is built in an Unlimited org. Some of the pages within the site are exposed to guest users.How many page views are allowed per month?

• 1 million
• 5 million
• 100,000
• 500,000

How can Sharing Sets be used to share records with Customer Community users?

• Create one Sharing Set and add the objects to share in the Sharing Set.
• Create one Sharing Set, select the 'All Objects options for the Sharing Set, and add the Customer Community profiles to the Sharing Set.
• Create one Sharing Set and use a Sharing Rule to share records with users in the Sharing Set.
• Create one Set per object and add the Customer Community profiles to each Sharing Set.

DreamHouse Realty (DR) plans to invite individuals from several new companies to its Broker Portal and would like to differentiate the user experience for each company.Which three options should the DR system administrator use to personalize the look and feel of the portal for each new brokerage?Choose 3 answers

• Branding Sets
• Audience Sets
• Page Variations
• Audience Targeting
• Partner User Roles

Northern Trail Outfitters (NIO) is considering how to manage its accounts for the B2B portion of its business. NIO uses person accounts for its B2C business, and business accounts with related contacts for its B2B business. NTO has several B2B customer accounts that are very large. These accounts have child accounts that represent departments and opportunities at the department level that will need to be visible to users at the parent account level. NTO has Customer Community Plus licenses.How should NTO manage its accounts in its Partner Community?

• Extend the Standard Role Hierarchy setting departments as child accounts.
• Enable the External Account Hierarchy setting departments as child accounts.
• Use the Business Accounts and Contacts with Sharing Sets to grant additional record access as needed.
• Since NTO has person accounts, it cannot use the External Account Hierarchy and will need to use groups and sharing rules to grant the required record access.

Northern Trail Outfitters (NTO) is evaluating Experience Cloud for creating an onboarding app for new hires. Which two things should NTO consider when creating the onboarding app? CalculatorChoose 2 answers

• Experience Cloud cannot be used for employee apps.
• Not all Chatter posts inside Chatter groups within the employee app will be available in the main org.
• Employee apps are only available in Unlimited Edition.
• Chatter posts related to a record will be available in the employee app as well as the main org.