Free Essentials for New Lightning Experience Administrators – Extended Exam ADX-201E Exam Practice Test

Northern Trail Outfitters (NTO) has a private sharing model for records containing a customer's credit Information. These records should be visible to a sales rep's manager but hidden from their colleagues.How should an administrator adjust NTO's sharing model to ensure the correct amount of confidentiality?

• Use validation rules targeting the logged-in user.
• Add View All access for the object via the managers profile.
• Create sharing rules for each manager based on the record owner.
• Grant access using hierarchies via the sharing settings.

Cloud Kicks has Service end Soles Manager roles that need to be able to see a I Accounts. Currently, they each have their own custom profile. The organization-wide defaults are set to Private and a sharing rule share access to Accounts to the sales and service teams based on criteria.What should the administrator do to allow the service and sales Manager to sec all Accounts?

• Configure a custom profile for each manager that gives them view All on Accounts.
• Set the organization-wide default for Accounts to Public Read Only.
• Create a permission set with view All to Accounts and assign it to the Service and Sales Managers.
• Move the Service and Sales Managers higher in the role hierarchy.

What are three options available to the administrator to help with this issue? Choose 3 answers

• Move some page components behind a tab.
• Remove some of the fields displayed.
• Deactivate unnecessary validation rules.
• Convert all Process builders to flows.
• Reduce the number of related lists displayed.

An administrator is receiving cases that users are getting logged out of Salesforce without notice.What should the administrator do to address this issue?

• Deselect disable session timeout warning popup.
• Select force logout on session timeout.
• Remove the session timeout settings.
• Enable Remember me until logout.

AW Computing has a 4-hour SLA in its support guarantee. The company recently received feed that customers art reporting long wait times before an agent responds to a new case after it has been submitted.How should an administrator ensure cases are properly prioritized?

• Auto-Response Rules
• Escalation Rules
• Assignment Rules
• Workflow Rules

Cloud Kicks uses a Review junction object to track product reviews by account. the Review object has a Master-Detail relationship to Account and a Master-Detail relationship to a customer Product object. A user accidentally deleted the Account, Product, and related Review records.How should the deleted Review records be restored?

• Restore both the Account and Product master records from the Recycle Bin.
• Restore the Review junction object record from the Recycle Bin.
• Restore either the Account or Product master records from the Recycle Bin.
• The Review object records are permanently deleted without the ability to restore.

Ursa Major Solar has a junction object that connects Docs with Solar Panels. The administrator needs users to be able to see all the solar panels that a Dot is related to. Users already have access to the Bot and the Junction, but not the Solar Panel object.What access docs the user need to be able to see the solar panel records?

• Read permission is required on both master records.
• Access permission Is not required on either master record.
• Create permission Is required on both master records.
• Read permission is required on at least are master record.

Support staff at Cloud Kicks work on multiple accounts and opportunities at the same time, Currently, they are switching between browser tabs, which is tedious and confusing. Support managers put in a request for a better agent experience.What should an administrator recommend?

• Create a screen flow to pull all related opportunities onto one page.
• Enable Subtab Record Browsing in the Setup menu.
• Configure Split Lit Views.
• Implement Service Console.

The administrator at Cloud Kicks needs to import a batch of person accounts into Salesforce.What tool should the administrator use?

• Data Import Wizard
• Quick Create
• Bulk API
• Mass Update

Cloud Kicks wants its sales reps to always use the same full zip code format with a hyphen where applicable.What should the administrator implement to help ensure consistent formatting?

• Edit the standard field length to five characters.
• Add a quick create function for the sales reps to use.
• Create a REGEX function to use in a validation rule on the field.
• Add a help text instructing the sales rep on how to enter this field.