Free Avaya IP Office Platform Support Certified Exam 78201X Exam Practice Test

Select the two valid methods for sending voicemails to email using Voicemail Pro:

• TAPI and SMTP
• SNMP and MAPI
• Outlook and SNMP
• TAPI and Outlook
• SMTP and MAPI

If no Music-on-Hold source is selected, what will a caller hear when a user places them on hold, and how can this behavior be customized?

• A caller will hear silence, which can be customized to play a pre-recorded message or a periodic tone by configuring the Music-on-Hold source.
• A caller will hear a double bleep tone, which cannot be customized as it is a default system behavior.
• A caller will hear ringing, which can be customized to play music or a pre-recorded message by configuring the Music-on-Hold source.
• A caller will hear an automated voice saying “Please Hold”, which can be customized to play a
• different message by configuring the Music-on-Hold source.

When implementing a fully integrated multi-site network using only IP500 control units, which license is required to be on all sites to ensure messaging capabilities?

• Advanced Small Community Networking
• IP500 IP Office Multi-Site Network
• IP500 Voice Networking Channels
• Preferred Edition – Messaging

Which application will enable users to access their own recordings from within Media Manager?

• Web Client
• Voice Recording Client
• Workplace Client
• User Portal

What is the potential problem that can be mitigated by implementing a properly configured multi- site SCN solution?

• Overlapping dial plans
• Oversubscribed VMPro ports
• Blocked ACD routes
• Compromised call encryption

What is the maximum number of ISDN PRI trunks that can be configured on an IP500 control unit with 12 DID DS30 modules?

• 2
• 4
• 5
• 6

When reviewing the Alarms section of the System Status application, you notice alarms with different colors.What does the red color indicate?

• The alarm has a warning severity level.
• The alarm has a critical severity level.
• The alarm is active.
• The alarm is no longer active.

Which three statements about IP Office Server Edition (non-Select) are true? (Choose three.)

• IP Office Server Edition can support up to 2000 users without additional hardware.
• IP Office Server Edition requires an IP Office 500 V2 control unit to support SIP trunks.
• IP Office Server Edition can be deployed as a standalone primary server or as a primary/secondary pair.
• IP Office Server Edition is a hardware-based solution.
• IP Office Server Edition cannot be upgraded to the Select version.

A customer requires that all users be blocked from making international calls. Which method can be used to efficiently apply this restriction to the IP Office Platform's short codes?

• Adding the short code to the ARS table.
• Assigning the short code to a user permission.
• Assigning the short code to all external lines.
• Configuring the short code for each user individually.

Which tool can be used after the ignition process is completed to configure initial settings for System,VoIP, Voicemail, Users, and more in a step-by-step manner?

• Management Wizard
• Configuration Wizard
• Management Tool
• Configuration Tools