Free Avaya IP Office Platform Configuration and Maintenance Exam 78200X Exam Practice Test

Which statement is an example of ''Top Down Troubleshooting'' with an IP Phone that is not working?

• Check the IP Phone configuration and confirm that the gateway IP address is present.
  
• Ping the telephone, and if successful, try to call it.
  
• Swap out the telephone patch cord, and if the telephone boots up, call the telephone.
  
• Listen for a dial tone, and if not heard, then check for an indicator light where the telephone is connected.
  

Which method can be used to upgrade the voice prompts on the Embedded Voicemail?

• Embedded File Management in the Manager Application
  
• External File Management in the System Status Application
  
• Voice Wizard in the Manager Application
  
• Embedded Monitoring Management
  

A customer has the UCMv2 installed in their IP Office 500 V2. They are using one-X Portal for 25 of their users.In this scenario, what is the maximum voicemail ports supported on the Voicemail Pro?

• 30
  
• 20
  
• 25
  
• 40
  

Which method can be used to add new users to a Server Edition in Select mode?

• with copy and paste
  
• with Outlook Plugin
  
• with UMS
  
• with LDAP
  

A user at a remote IP Office site calls in to discuss a voicemail issue. You launch the Manager program to see your multi-site IP Office network, but only your local IP Office appears.What is causing this problem?

• The Unit/Broadcast address is 255.255.255.255.
  
• No SCN users are available.
  
• The remotes are doing a reboot.
  
• Your login is not correct.
  

A customer has UMS enabled on their VoiceMail Pro server. They want to use Microsoft Outlook to retrieve voicemail messages, and are not using Microsoft Exchange as the message store.Which protocol must be configured in Microsoft Outlook to access their messages?

• POP3
  
• MAP
  
• HTTP
  
• MAPI
  

Which three statements are requirements for the installation of IP Office Server Edition on an Avaya supplied server? (Choose three.)

• Enable Java within the browser.
  
• Edit the password and configure the customer network settings.
  
• Set the Ignition process to Server mode.
  
• Install it from the USB shipped with the server, or from the install image on the DVD.
  
• Use the Initial Configuration Utility to set up detailed Midmarket Server operation.
  

A customer tells you that the IP Office VoIP system has too much lag time between the speaker and the listener.Which two statements describe what you should do to determine the cause of the delay? (Choose two.)

• Use Wireshark.
  
• Use debug view.
  
• Enable RTCP monitoring.
  
• Examine the IP Telephone VoIP settings.
  
• Use SSA.
  

Which IP Office feature is required to initiate screen pops, where the caller ID triggers a computer to open a record related to that number?

• IMAP
  
• TAPILink Lite
  
• UMS
  
• Outlook Plugin
  

Which outcome can be prevented with a correctly configured multi-site SCN solution?

• tromboned calls
  
• oversubscribed VMPro ports
  
• compromised ACD routes
  
• oversubscribed VoiceMail storage