Free Avaya Aura Communication Applications Support Certified Exam 72301X Exam Practice Test

In which way can you check the version of Presence Services snap-in installed on the Avaya Breeze ™ platform?

• Use puTTY SSH to the Avaya Breeze ™ platform, login as cust, then execute the swversion command.
• Use Avaya Aura ® System Manager and navigate to Elements > Breeze > Server Administration, and read the version displayed.
• Use Avaya Aura ® System Manager and navigate to Elements > Breeze > Service Management > Services, and read the version displayed.
• Use puTTY SSH to the Avaya Breeze™ platform, login as cust, then execute the swversion – PresenceServices command.

The Entity Monitoring column on the Session Manager Dashboard shows two figures per line. How should these two figures be interpreted?

• the first number indicates the number of retries, the second number indicates the total number of linksmonitored
• the first number indicates the number of unmonitored links, the second number indicates the total number of monitored links
• the first number indicates the total number of links monitored, the second number indicates the number of links down
• the first number indicates the number of links down, the second number indicates the total number of links monitored

A customer calls Avaya support because their 3rd party SIP telephones are not working. Support is able to confirm that the telephones are not supported and do not integrate with Communication Manager or Session Manager.Which two pre-implementation steps were omitted? (Choose two.)Establish connectivity.Test all third-party equipment and software.Provide accurate licensing specification.Access support.avay

• com to verify customer systems compatibility.
• Upgrade Communication and Session Manager.

Avaya currently uses the online tool called Avaya Diagnostic Methodology (ADM) for partners to raise trouble tickets and receive assistance, and expects customers/partners to have performed the following tasks before raising a trouble ticket.

• Clearly stated the problem.
• Detailed the findings.
• Clarified the problem.When they receive the trouble ticket, what is the next step in the diagnostic methodology that Avaya Tier 3 support will perform?
• Identify a patch to fix the problem.
• Update the Knowledge Management database.
• Implement a solution.
• Determine the cause.

Incoming SIP Trunking calls from Service Provider to Session Manager are failing because Avaya Session Border Controller for Enterprise (SBCE) is not sending a domain name in the TO, FROM and REQUEST headers.What needs to be changed in SBCE to make this happen?

• In SBCE GUI, navigate to Global Profiles > Routing. Edit the Session Manager Routing Profile to link to a URI Group, which has the To, From and Request Headers and Replace Action set to Overwrite withdomain name.
• In SBCE GUI, navigate to Global Profiles > Server Configuration. Edit the Session Manager server entry to set “Overwrite Domain Name”.
• In SBCE GUI, navigate to Global Profiles > Topology Hiding. Edit the SessionManager_TH to change the To, From and Request Headers Replace Action, to Overwrite with domain name.
• In SBCE GUI, navigate to Device Specific Settings > Endpoint Flows > Server Flows. Edit the Session Manager flow to change the End Point Policy Group to default-low.

Which two statements describe the 8D Troubleshooting Methodology? (Choose two.)

• It is eight steps that guarantee a logical way to isolate an issue.
• It is eight steps that ensure a faster time to resolution.
• It is eight steps used to guarantee systems are operational after an implementation.
• It is eight steps that define how to escalate third-party integration issues.
• It is eight steps that guarantee a thorough analysis of a failure, containment actions, full resolution, and
• prevention for the future.

The WebRTC snap-in is showing a yellow caution icon under License Mode. What does this error mode indicate?The license was installed incorrectly.The license 30 day grace period has expired.There is a license error but the snap-in continues to function.The snap-in license has expired and is out of service.

• com/css/P8/documents/101029760 (page 14)

Which statement about Instant Message and Presence delivery to a SIP Remote Worker is true?

• IM is sent/from to a Remote Worker via Session Manager and SBCE; Presence notifications are relayed from Breeze to Remote Worker via SBCE but without passing through Session Manager.
• Presence and IM is delivered to SIP Remote Workers without passing through Session Manager.
• Presence notifications and IM are sent to a Remote Worker via Session Manager and Avaya SBCE.
• Presence notifications are sent to a Remote Worker via Session Manager and SBCE; IM is relayed from Breeze to Remote Worker via SBCE but without passing through Session Manager.

You are troubleshooting a TLS link down message between Avaya Aura® Session Manager (SM) and Avaya Session Border Controller for Enterprise (SBCE). Tracing on SM and SBCE reveals a Fatal Error Unknown CA message being sent by SBCE when it receives the Server Identity certificate from SM.To solve this problem, which two actions need to be completed? (Choose two.)

• Install the Certificate Authority certificate that signed SBCE identity certificate into SM.
• Export the SBCE identity certificate and import it into SM.
• Add the Certificate Authority certificate into the TLS profile Peer Verification List.
• Install the Certificate Authority certificate that signed the SM identity certificate into SBCE.

In the 8D Troubleshooting Methodology, which two steps does Discipline 3, Contain Interim Actions, involve?(Choose two.)

• Try actions that bypass the issue, like creating a work-around for temporary restoral of service.
• Capture potential triggers.
• Evaluate systems and components.
• Develop immediate controlled actions to isolate the problem.
• Develop a hypothesis based on the outcome of the various controlled actions and the system’s reactions.