Free CompTIA A+ Core 2 Certification Exam 220-1102 Exam Practice Test

A user's Android phone has been randomly restarting. A technician investigates and finds several applications have been installed that are not available within the standard marketplace. Which of the following is most likely the cause of the issue?

• The OS update failed.
• The user downloaded malware.
• The device is In developer mode.
• The over-the-air carrier update failed.

A technician needs to reimage a desktop in an area without network access. Which of the following should the technician use? (Select two).

• USB
• PXE
• Optical media
• Partition
• Boot record
• SMB

A technician is troubleshooting an issue with a computer that contains sensitive information. The technician determines the computer needs to be taken off site for repair. Which of the following should the technician do next?

• Remove the HDD and then send the computer for repair.
• Check corporate policies for guidance.
• Delete the sensitive information before the computer leaves the building.
• Get authorization from the manager.

A technician, who is completing hardware upgrades at a company, is approached by a user who submitted a computer upgrade request. After checking the list of offices to upgrade, the technician finds that the user's office is not listed for an upgrade. Which of the following actions should the technician take next?

• Ask the company's human resources department to address the issue.
• Notify the project manager about the user's concern.
• Tell the user that this request is not on the list to be upgraded.
• Ask the user's supervisor if the technician should upgrade the computer.

A Windows user recently replaced a computer The user can access the public internet on the computer; however, an internal site at https7/companyintranet.com:8888 is no longer loading. Which of the following should a technician adjust to resolve the issue?

• Default gateway settings
• DHCP settings
• IP address settings
• Firewall settings
• Antivirus settings

Which of the following best describes a rollback plan?

• A developer configures a process to return to the starting state upon completion.
• A user asks to remove an unneeded fileshare.
• An administrator applies new settings to a computer after the previous settings failed.
• A technician reverts the system to a previous state following a failed upgrade.

A customer installed a new web browser from an unsolicited USB drive that the customer received in the mail. The browser is not working as expected, and internet searches are redirected to another site. Which of the following should the user do next after uninstalling the browser?

• Delete the browser cookies and history.
• Reset all browser settings.
• Change the browser default search engine.
• Install a trusted browser.

Sensitive data was leaked from a user's smartphone. A technician discovered an unapproved application was installed, and the user has full access to the device's command shell. Which of the following is the NEXT step the technician should take to find the cause of the leaked data?

• Restore the device to factory settings.
• Uninstall the unapproved application.
• Disable the ability to install applications from unknown sources.
• Ensure the device is connected to the corporate WiFi network.

A company is opening several remote offices and would like to have the capability for its systems administrator to automate patch management and software deployment. Which of the following would meet this requirement?

• VNC
• RMM
• MSRA
• SSH

A technician is updating the OS on a number of Windows workstations. After successfully updating several workstations, the technician receives an error indicating that the upgrade takes more space than is available on one of the PCs. Which of the following should the technician do to proceed with the upgrade? (Select two).

• Unplug the extra hardware.
• Delete unnecessary files.
• Update the driver software.
• Restore the system files.
• Uninstall unused desktop applications.
• Add additional memory.