Free Oracle Field Service 2021 Implementation Essentials Exam 1Z0-1003-21 Exam Practice Test

Which option must you select when you are associating a preconfigured calendar to a resource that is made up of a combination of shifts and nonworking time?

• Add a shift to a resource's calendar.
  
• Add working time to a resource's calendar.
  
• Add a work schedule to a resource's calendar.
  
• Add a shift override to a resource's calendar.
  

A company needs their field workers to be able to install inventory once an activity is in 'Started' status. Which screen configuration option supports this requirement?

• Enable the 'Install' action within the Start Activity context.
  
• Enable the 'Install' action within the Edit/View Activity context.
  
• Enable the 'Install' action within the Add/Details Inventory context.
  
• Enable the 'Install' action within the Inventory Grid context.
  

A company has a policy that even if they route a full day's work to a technician, they would only like to reveal the next two activities on the technician's route on their mobile device.How do you use filters to satisfy this requirement?

• Create an activity filter with 'Activity Scheduled in 1,2' and set the filter in the Restriction and Filters tab for the User Type of the technician.
  
• Create an activity filter with 'Activity location < 2' and set the filter in the Restriction and Filters tab for the User Type of the technician.
  
• Create an activity filter with 'Pending Activity Order in 1,2' and set the filter in the Restriction and Filters tab for the User Type of the technician.
  
• Create an activity filter with 'Position in route < 2' and set the filter in the Restriction and Filters tab for the User Type of the technician.
  

A customer wants to integrate OFSC with their existing DBaaS instance.Which option lists the steps necessary to take to set up the real-time transfer of OFSC data directly into DBaaS?

• Clone the Daily Extract outbound integration channel as a DBaaS channel, select the data set entities specifying 'once daily' as the data transfer option, then add fields to the entities.
  
• Clone the Daily Extract outbound integration channel as a DBaaS channel, select the data set entities specifying 'real-time' as the data transfer option, then add fields to the entities.
  
• Create an outbound integration channel for DBaaS, select the data set entities specifying 'once daily' as the data transfer option, then add fields to the entities.
  
• Create an outbound integration channel for DBaaS, select the data set entities specifying 'realtime' as the data transfer option, then add fields to the entities.
  

Which three configurations will enable booking to automatically close?

• specific work zones at designated times, based on intersections of capacity categories and booking intervals, set for either the same day or from 1-5 days earlier
  
• specific work zones at designated times, based on booking intervals including All Day intervals, set for either the same day or from 1-5 days earlier
  
• specific booking intervals at designated times, set for either the same day or from 1-5 days earlier
  
• specific capacity intervals at designated times, set for either the same day or from 1-5 days earlier
  
• specific work zones at designated times, based on intersections of capacity categories and time slots, set for either the same day or from 1-5 days earlier
  

On the Quota screen in Oracle Field Service Cloud (OFSC), there is a column that displays values for 'Other Activities'.Which describes the 'Other Activities' that contribute to the values displayed in that column?

• activities that consume capacity but are not associated with the capacity categories or time slots configured for a given Capacity Area
  
• non-scheduled activities that exist within the Capacity Area bucket
  
• activities that have specifically been added by field resources using the 'Add Activity1, 'Prework' or 'Reopen' actions
  
• non-scheduled activities that are either within the Capacity Area bucket or currently assigned to resources' routes
  

A customer has found that there are some instances where their technicians have recorded either exceptionally short (for example, 'one-minute-wonders') or long (for example, they forgot to set the status to 'complete') activity durations.Given the importance of accurate data in a time-based self-learning system, which two constraints are in place and can be modified to ensure that outlier circumstances such as these do not affect future activity duration estimations?

• 'Minimum relevant duration time in minutes' and 'Maximum relevant duration time in minutes'
  
• 'Personalize the estimation of activity duration' and 'Initial ratio of activity duration'
  
• 'Lower limit for personal ratio to calculate duration' and 'Upper limit for personal ratio to calculate duration'
  
• 'Minimum relevant travel time in minutes' and 'Maximum relevant travel time in minutes'
  

A customer supports a particular type of activity that requires a security clearance to gain access to the job site, and they only have a few resources that have clearances.These activities don't happen all that often, and as such, they are not concerned with quota management for them. Instead, when an acti/ity of this type needs to be booked, the customer will directly assign it to one of their qualified resources.Which API request will provide this customer with the information they need to directly assign the activity to the right resource?

• GET 'resources' request
  
• 'activityBookingOptions' request
  
• 'bookingStatuses' request
  
• 'findMatchingResources' request
  

An Oracle Field Service Cloud (OFSC) Enterprise customer has enabled Street-Level Routing (SLR) for a particular routing plan.Which additional capability becomes available as a result of this routing feature being enabled?

• the ability to set travel optimization goals either based on time or distance
  
• the ability to set travel optimization goals either based on cost or resource utilization
  
• the ability to set travel optimization goals based on current traffic data
  
• the ability to set travel optimization goals based on predicted traffic data
  

Your customer wants to configure an inner step message ('B') to send an email if a previous messa ('A') has Failed.Which statement explains how this can be supported?

• In the Message Scenario screen's Blocking Conditions tab of message B, add a condition that blocks the message when the message A's status is NOT IN failed.
  
• In the Message Scenario screen's Next Steps tab of message A, add message B as the Next Message Step with the final status 'Failed'.
  
• In the Message Scenario screen's Next Steps tab of message B, add message A as the Next Message Step with the final status 'Failed'.
  
• In the Message Scenario screen's Blocking Conditions tab of message B, add a condition that blocks the message when the message A's status is NOT IN sent.